Total Kenya Limited, TOTAL Card, Services, LUBRICANTS

Total Kenya Limited

Total Kenya Limited is part of the global Total Group, which is the fourth-largest publicly-traded integrated international oil and gas company in the world with presence in over 100 countries. The company has been in existence in Kenya since 1955 when it was first registered as OZO East Africa Limited although it began actual business operations in 1959.

In 1963, the company name changed from OZO East Africa Limited to Total Oil Products East Africa Limited which held its first Initial Public Offering (IPO) in 1988 making it the first multinational oil company to be quoted on the Nairobi Stock Exchange. Total Oil Products East Africa Limited changed its name to Total Kenya Limited in 1991 and has since operated under the same name to date.

Total Kenya Limited acquired Elf Oil Kenya Limited and Chevron Kenya Limited (Caltex) in years 2000 and 2009 respectively making it the largest oil and gas marketer in Kenya by virtue of service station network and market share. Presently, Total Kenya Limited’s market presence boasts of more than 176 service stations, 5 solely owned fuel depots, 3 joint depots, 2 Liquefied Petroleum Gas (LPG) filling plants, 1 Lubricant blending plant, and 5 aviation depots.

Total Kenya Limited’s shares are actively traded on the Nairobi Securities Exchange (NSE) to date. The company is one of the largest revenue generators for the exchequer. Total Kenya Limited has been and remains a consistent leader in technical innovation, service quality, and community project initiatives. It is also one of the largest employers in Kenya with more than 400 direct employees and 3000 indirect employees.

Total Kenya Limited

OUR MISSION

The purpose of TOTAL Kenya is to market quality petroleum products and services to its customers responsibly and profitably in an innovative way to ensure that the public will come and continue to turn to Total

OUR VISION

♦   To be a leader in the quality of our products and services.
♦   To be a leader in profitability and returns to our stakeholders.
♦   To be the most responsible and preferred company in the region.

OUR KEY STRENGTHS

♦   Our staff: Competent, skilled, professional, experienced & culturally diverse,
♦   Robust fuel supply chain and strong LPG infrastructure,
♦   High performance lubricants backed by Total’s global technical expertise,

♦   Reliable lubricants services (on-site quality monitoring, modern in-house blending plant and Test & Diagnostic Lubricants (TDL) Laboratory),
♦   The large service station network coverage in Kenya,

♦   “Simple, Smart and Safe” fleet management system (TOTAL FUEL CARD) that is accepted in all TOTAL Service Stations across the country.
♦   Capacity to install and maintain equipment at customer sites.

OUR CORE VALUES

Safety

Safety is a value that we respect above everything else because it is the core component of an industrial company’s responsibility. It is also the foundation of our long-term viability. This core value is amplified in our safety credo: ‘Safety for Me, For You, For All’. We are uncompromising when it comes to safety.

Respect for Each Other

Respect for each other puts people at the center of our collective responsibility. It means listening to each other, recognizing and embracing diversity. It takes into account ethics, honesty, business integrity and upholding human rights and as a result, the rejection of corruption, fraud and unfair practices with regard to our competitors, in any form.

Pioneer Spirit

Pioneer Spirit is a trait we have always displayed, through our boldness and courage in conquering new territories and innovating. This is our ability to innovate from a technical, business, people, strategy and geopolitical standpoint. It is in equal parts equivalent to boldness, ambition, and courage which results in knowing when to adapt, how to overcome adversity and how to be agile.

Stand Together

Stand Together is the powerful bond that unites us within TOTAL. It means being loyal to and trusting each other. We draw support from our strength as a team. “Stand Together” means “think Total,” act in its best interests and defend it when it is under attack from the outside.

Performance Minded

Performance-minded is an attitude that reflects the disciplined way we work and our refusal to settle for anything less than the best. We are a global industry leader thanks to our strong competencies, commitment to operational, technical and technological excellence, and our performance-minded attitude. This performance-minded approach is what influences our desire to innovate and, like our other values, will enable us to achieve our collective ambition of becoming the responsible energy major.

Total Kenya Limited Services

Total Excellium

In comparison to a fuel with no specific additive. Prevents up to 89% of injector fouling on diesel engines, tests performed in November 2015 on a test bench in compliance with the reference method CEC F-23-01. Prevents up to 93% of inlet valve fouling on indirect injection petrol engines, tests performed in November 2015 on a test bench in compliance with the reference method CEC F-05-93. Results can vary depending on the type of vehicle.

Kerosene

Illuminating Kerosene (paraffin) is a combustible liquid commonly used as heating fuel and domestically for cooking and lighting. It has several industrial uses, for example, it is widely used as a solvent. The following are the parameters set by the Kenya Bureau of Standards for Kerosene sold in Kenya

TOTAL EXCELLIUM FUELS AVAILABLE AT ALL TOTAL SERVICE STATIONS AT NO EXTRA COST

A clean engine lasts longer*

By eliminating deposits, TOTAL EXCELLIUM enables your engine to maintain its performance). Its anti-corrosion technology protects your engine for an extended lifetime

A clean engine uses less fuel

A fouled engine can increase your fuel consumption; this is why it is essential to keep it clean to maintain its efficiency. TOTAL EXCELLIUM contains detergents which make for a reduction in your fuel consumption.

A clean engine pollutes less

A fouled engine can increase your fuel consumption; this is why it is essential to keep it clean to maintain its efficiency. TOTAL EXCELLIUM contains detergents which make for a reduction in your fuel consumption.

In comparison to a fuel with no specific additive. Prevents up to 89% of injector fouling on diesel engines, tests performed in November 2015 on a test bench in compliance with the reference method CEC F-23-01. Prevents up to 93% of inlet valve fouling on indirect injection petrol engines, tests performed in November 2015 on a test bench in compliance with the reference method CEC F-05-93. Results can vary depending on the type of vehicle.

Total Kenya Limited AUTOMOTIVE LUBRICANTS

♦   Engine oils

♦   Transmission oils

♦   Car care products

Liquefied Petroleum Gas (LPG) is one of the most common alternative sources of energy in the world; both domestic and industrial. LPG is produced from associated petroleum gas which constitutes of pure gases or special mixtures that can be used for cooking, heating buildings, production of petrochemicals or as the motor fuel.

Compared to other sources of fuel LPG is:

♦   Versatile – it can be used for heating, cooking, refrigeration, as a motor fuel
♦   Clean – has reduced carbon emissions; appliances require less maintenance
♦   Powerful and safe – it generates heat which is instantly available and readily controlled.
♦   Cheap – it is cheaper than solid fuels because it can be controlled and its heat is efficient for the purpose
♦   Portable – LPG cylinders can be carried from one point to another without any complications.

Properties

♦   LPG is 50% heavier than air, tends to sink to the ground and can flow long distances along the ground and can collect in drains and gullies.
♦   LPG is odorless and an odor called Mercaptan is added to detect leaks.
♦   When mixed with air, can burn or explode when it meets a source of ignition.
♦   Latent heat of vaporization is needed to convert the liquid to gas. As the liquid boils, it needs to take heat energy from itself and its surroundings which makes containers cold to touch and in case of a huge gas emission, frost may appear.
♦   LPG pressure increases with temperature, as such if the temperature around the tank increases, the pressure inside the tank increases as the liquid expands.

TOTAL Card

The TOTAL Card is Safe. Simple. The smart way of managing your fuel expenditure.

SAFE – No Cash. Confidential PIN Code per card

SIMPLE – Quick. Convenient. Itemized billing

SMART – Tailored to meet your specific needs

You are guaranteed of service in over 200 service stations countrywide for your fuel, oils, LPG (Gas ) and BONJOUR shop purchases.

This option allows you to load your card in advance. This can be done through Mpesa or at the TOTAL Kenya Card Centre using cheques, or through direct deposit into the TOTAL Kenya bank account after which your cards are remotely topped up from card center to pick up the credit at any Total station. Cheque payments made at our head office must clear before the cards are loaded.

Prepaid cards are credited on the 4th working day once the cheque clears. We encourage you to either make your payments via cash deposits or RTGS to our bank accounts to expedite the time take for the cards to be loaded, which is usually one (1) day after the deposit/transfer, has been done.

The Postpaid fuel card ( ideal for corporate / fleets)

♦   This option allows you to purchase fuel and services at designated Total service stations countrywide on CREDIT. In order to offer the credit facility, you will be required to meet our credit vetting requirements .i.e. provide a security deposit in form of a bank guarantee or cash deposit to cover your fuel bill for 2 months.

♦   Customers can use the TOTAL Card in the over 200 fuel stations around the country which are optimally located.

 TOTAL Card & Mobile Payment

The TOTAL card is the first fuel card in the Kenyan market to embrace the mobile payment platform through MPESA top up option. This innovative solution aims to improve customer convenience in regard to enabling remote fuel credit top up or pay their monthly bills without a hustle.

There are two types of the TOTAL Fuel Card:

Email: customerservice@total.co.ke,
Phone number : +254-20-289 7333 or +254719 027333,
Mail Address :Total Kenya Limited, P.O. Box 30736-00100, Nairobi – Kenya,
Physical Address: Regal Plaza building, 6 Avenue Parklands, Limuru Road.

TOTAL KENYA FINALE

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