One of the functions of the retailer is
-
A.
granting credit facilities to close relatives -
B.
provision of after – sales services -
C.
branding and packaging of goods -
D.
warehousing of goods
Correct Answer: Option B
Explanation
After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increase a brand value. This is one of the services provided by the retailers.