CHAPTER ONE
1.0 INTRODUCTION
Organizations do not always operate exactly in the manner they are designed to the reason is that organization are made up of people, who are not quite as predictable as a machine might be with a machine assuming that it is being operated properly and a good preventive maintenance programme is followed we can do reasons sure it will perform confidently, but individuals are different. They have attitude, emotions and expectations, and when these are frustrated conflict results.
Conflict is an unavoidable ingredient of human society, becomes in human when it degenerate into bloodshed and depravities. Hence, conflict has to be properly checked and managed since certain amount of conflict can be constructive in any kind of human an interaction.
However, individuals frustration occurs when a motivated drive is block before reaching a desired goal. For instance an individuals (a student) may be faced with an objective external threat such as bad grades, the death of a beloved one, inadequate finance etc.
That is, the student is involved in seeking a specific goal. For example making an upper credit in HND, and some thing happens to prevent him or her from realizing that goal.
According to Kagan and Hauemann (1972, p 370) frustration of motive is “part of the price human beings (students) must pay for the privileges of living (schooling) together” resection to frustration include regression, aggression, withdrawal, fixation. The major goal in this case should be to eliminate the barriers that are or will be frustrating to students. Interpersonal conflict on the other hand is that which exist between two or more individual (Rul and Byars: 1989, 0.188). All human interaction is accompanied by since degree of conflict. Conflict is the simultaneous arousal of tow or more incompatible motives resulting in unpleasant emotions Keigan and Hanemann: 1972, p. 372). The essence of deciding whom to put first among student is almost synonymous with conflict. Group decision making produce even more confluent than individual decision. A healthy organization is one which deal constructively with conflict. At this juncture, it is worthy of note that the presence of certain degree of conflict among student is not necessarily bad. Properly managed, conflict can be a sources of progress the change, enhance knowledge, betters decision and sounder long-term inter-personal relationship. But suppressed not managed conflict includes, conflict can be highly dissipative, resulting in a, considerable amount of confusion, bad