How do I chat with Xbox support?
- Press the Xbox button to open the guide, and then select Parties & chat > New chat.
- Enter a gamertag or choose someone (or several people) from your friends list, and then select Done.
- Do either of the following:
- When you’re happy with your message, select Send message.
How do I contact Xbox for refund?
If you paid with your account balance and don’t see your purchase, you can submit a refund request. You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.
How do I call Microsoft customer support?
Microsoft Corporation/Customer service
Does Microsoft have a live chat?
Microsoft Corporation/Customer service chat
How do I get a refund from Microsoft?
Sign in to Order history, and then select Request a return. If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.