Etisalat is originally a United Arab Emirates company that has expanded with holdings in telecom operators in major African countries such as Etisalat Benin, Etisalat Burkina Faso, Central African Republic, Gabon, Ivory Coast, Egypt, Niger, Etisalat Nigeria, Sudan, Tanzania, Togo etc ranks as one of the largest in Africa with over 167 million customers in 16 countries across Asia, the Middle East and Africa. They are synonymous with wide internet coverage as most people in Africa use the Etisalat GPRS (General Packet Radio Service) on their 2G and 3G phones to access and share information online.
ETISALAT , unlike some other networks, does not have a code that needs to be sent to any number to get an automatic configuration setting or the Etisalat GPRS settings. Instead, it automatically sends you new configuration settings when you insert your SIM card into your phone, once your mobile device is compatible.
You would need to save this setting in before you can access the internet. However, if your phone does not accept automatic configuration, you can use the settings below and configure your mobile phone / device to surf an Etisalat network.
Etisalat Nigeria changed its brand name to 9moblie in July 2017 by order of Etisalat International.
MTN GPRS configuration settings for browsing
Airtel GPRS configuration settings for browsing
Configuring Etisalat GPRS Manual Settings (9 Mobile Nigeria)
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Etisalat internet settings
• Account designation = Etisalat Internet • Username = (Please leave empty) • Password = (Please leave empty) • Access Point Name (APN) = eti salad • Home page = http://mobile.etisalat.com.ng - WAP settings
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| *** Note: Etisalat data settings do not require a username and password |
References: Etisalat official website
Check data plan / balance
There are many ways to check your data plan on Etisalat. There is the USSD format or the SMS format. For the USSD you can enter *228# on your dialer and send. The response that is received after this command is your current dataset, plan, and the plan’s expiration date. For Blackberry users, dial *399*2# .
Etisalat also understands that customers forget the data plan verification codes. For this reason, Etisalat allows subscribers to bookmark the pages. It’s important to review your data plan regularly while your subscription is active so you can manage it wisely.
Etisalat (9 Mobile Nigeria) Subscription Bundles
Subscription bundles are the most searched for on the internet. For Etisalat there are more than enough packages suitable for different customers. Etisalat’s lowest monthly bundle is 500MB for N500. Moreover, these data packs are suitable for all devices including smartphones, iPhones, Blackberry, tablets, laptops, computers, etc.
Check out the Etisalat (9Mobile) data plans, their duration with the prices and activation codes below:
Monthly plans
| PLANS | LENGTH OF TIME | PRICE | ACTIVATION CODE |
| 500MB | 30 days | ₦ 500 | *229*2*12# |
| 1GB | 30 days | 1,000₦ | *229*2*7# |
| 1.5GB | 30 days | ₦ 1,200 | *229*2*25# |
| 2.5GB | 30 days | ₦ 2,000 | *229*2*8# |
| 3.5GB | 30 days | ₦ 2,500 | *229*2*26# |
| 5.5GB | 30 days | ₦ 4,000 | *229*2*36# |
| 11.5GB | 30 days | 8,000 ₦ | *229*2*5# |
| 15GB | 30 days | ₦ 10,000 | *229*4*1# |
| 27.5GB | 30 days | ₦ 18,000 | *229*4*3# |
other plans
| PLANS | LENGTH OF TIME | PRICE | ACTIVATION CODE |
| 30GB | 90 days / 3 months | ₦27,500 | *229*5*1# |
| 60GB | 120 days / 4 months | ₦ 55,000 | *229*5*2# |
| 100GB | 30 days / 1 month | 84,992 | *229*4*5# |
| 120GB | 365 days / 1 year | ₦110,000 | *229*5*3# |
From time to time, Etisalat offers incentives to its customers in the form of promo. While there are special offers in the form of gift certificates and gift items, these also come in the form of free MBs or GBs or network airtime. Sometimes they add value when you renew your subscription or load a top-up card.
Etisalat (9 Mobile Nigeria) Customer Service
Etisalat Network Provider tries as much as possible to bridge the gap between the company and its subscribers. Etisalat’s only customer care hotline is 0809 000 0200. By dialing this toll-free number you will be put straight through to a customer service representative who will be able to help you with your questions. Customer Service can be contacted for inquiries and assistance. It is available every day from Monday to Friday from 8.00 a.m. to 5.00 p.m
You can also dial 200 on your dialer and follow the instructions for the various self-service options. Customers can also contact the carrier via the email address [email protected].
In addition, you can forward your complaints or seek help through their social media handles. Etisalat is registered on various social media platforms such as Facebook, Twitter, Instagram and others.