TRAINING AS A VERITABLE TOOL FOR THE IMPROVEMENT OF SECRETARIAL EFFICIENCY IN AN ORGANIZATION

This Project work is “An Analysis of Training as Tool for improvement of secretarial Efficiency in an organization.” This was necessitated by the fact that most organizations fail, not because their workers, especially secretaries are not efficient, but as a result of lack of constant training. This is necessary in view of continuous technological changes nowadays. The data generated using a structured questionnaire administered to all the 80 secretaries in Ajayi Crowther University, Oyo, Oyo State using the percentage method. It was found out, amongst others that increased learning made the secretaries more competent. In view of this, it was partly recommended that organizations should have a consistent policy of sending their staff on regular training and developments programmes, as well as seminars, workshop and conferences. 

TABLE OF CONTENTS

Abstract

CHAPTER ONE

1.0    Introduction

1.1   Background of Study

1.2   Statement of Problems

1.3   Research Objectives

1.4   Research Question

1.5   Research Hypothesis   

1.6   Scope of Study

1.7   Significance of study

1.8   Limitation of study

1.9   Definition of terms

CHAPTER TWO

2.0   Literature Review

CHAPTER THREE

3.0   Research methodology

3.1   Research Design

3.2   Population of study

3.3   Sampling Design and Procedure

3.4   Data Collection Instrument

3.5   Administration of Data Collection Instrument

3.6   Methods of data analysis

CHAPTER FOUR

4.0   Data Presentation and Analysis

4.1   Data Presentation  

4.2   Test of Hypothesis 

CHAPTER FIVE

5.0   Summary, Conclusion and Recommendation

5.1   Summary

5.2   Conclusion

5.3    Recommendation

References

Questionnaire