TikTok is a widely used mobile application all over the world. It is a social networking mobile app that allows users to share short videos and explore others’ videos as well. But sometimes the users might face problems like TikTok not working. Occasionally, users face bugs with TikTok not loading on the iPhone or an Android smartphone.
It creates frustration for the users when the app suddenly stops or takes a longer time than usual time to load. There might be a few reasons that slow down the performance of TikTok.
But not to worry more. The information provided below will help you to resolve your issues relating to TikTok.
However, let’s learn a few things about this widely used mobile app before we get to the issues. So, why a huge number of people prefer TikTok these days?
This popular social networking mobile app, TikTok is owned by a company in Beijing, China named ByteDance. The company launched TikTok first in China in September of 2016, and for the rest of the world, it was released in 2017.
The users can create and share short videos through the app, and can even explore and view others’ videos as well.
Is TikTok Down?
So, let’s see what causes TikTok to slow down its performance? Here are the main reasons why TikTok is not working on your mobile phones:
- TikTok is not loading. Users face this error because of small server errors, and sometimes due to the device’s malfunctioning as well.
- Network error. A slow internet connection is a reason for this error.
- Hanging and crashing of the application. Because of continuous watching of the videos, the cache stays in the phone’s memory causing TikTok to hang or even crash.
- TikTok is not opening. It is because of the phone’s technical issues. Also, the app needs to be regularly updated.
These are the basic problems that lead to slower performance of the app. So, let’s read how these problems can be fixed.
How To Fix If TikTok Is Not Loading on Your iPhone or Android Phone?
TikTok is not working on your iPhone, and you have no idea what to do further. Read below to know what should you do if TikTok is not loading on your iPhone.
Close and re-open the TikTok app.
It helps you to fix a possible minor software crash by shutting down the app. You need to open the app switcher for this.
For iPhone 8 or earlier, double-tap the home button to open the app switcher. For iPhone X and newer models, swipe up for the bottom. After you open the app switcher, swipe up the TikTok app to close it.
Restart your iPhone
Even if TikTok has not crashed, your device might be experiencing a software issue. Restarting your device can help erase minor glitches off your device.
For iPhone 8 and earlier models, press and hold the power button until you see “slide to power off”. Then, swipe the power button right.
For iPhone X and new models, press and hold any of the volume buttons and the side button until “slide to power off” appears on the screen. Then, swipe the power icon to your right.
Make sure you are connected to the WiFi or cellular data
Your iPhone needs to be connected to a strong wifi signal for the app to run smoothly. Otherwise, you might face issues like slowing down of app and taking a long time for the videos to load.
You can check the wifi signal in your phone’s settings.
Delete and re-install the app
If the above-mentioned steps do not help, the only option is to delete the app and install it again.
Now, we will look at measures that can be done to make TikTok load on your Android phone for smooth performance.
Similar steps as mentioned above can be followed in an Andriod phone as well. Furthermore, we look at what could be done more.
Clear the cache data of TikTok from the phone’s settings
If you continuously use the app for a long time, the cached files remain in your phone’s memory causing the app to slow down. This has nothing to do with the server.
To clear the cached data from your phone, go to TikTok in your phone’s settings menu. There you will find a “clear cache” and “clear data”. Clearing the data will help your app run faster.
If you follow these steps, TikTok will definitely run smoothly on your phone.
I hope the information provided above was helpful to you.