CHAPTER ONE
INTRODUCTION
1.1 WHO IS A SECRETARU
The secretary is an important officer in any establishment. The contribution and effectiveness of a secretary can either enhance or diminish the efficiency of an organization the title refers to professional auxiliary staff, mainly responsible to an executive.
Secretary is a person work, in an office working for another person, dealing with letters and telephone calls, typing, keeping records, arranging meetings with people.
He or she is one who carried out the following activities.
Performs general office work in relieving executive and other company officials of minor executives and clerical duties.
– Takes dictation using shorthand or a stenotype machine
– Assisting in scheduling meeting/appointments, compile minutes and reports on behalf of the executive and remind him of them
– Maintaining accurate files/correct records of accounts and of consumable stocks