CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The banking industry has been seen as the total and major provider of finance for business in our urban areas. In as much as these financial houses are made up of so many banks, they can be categorized into different classes, depending on the type of financial support they render to our business organizations.
The commercial banks, which are the oldest of the banking institution, are known to be short-term lenders, who prefer to assist by providing temporary financial accommodation and accepting liquid assets as security or collateral for their assistance.
These liquid assets accepted from the assisted companies are also documented in the banking office. And it is one the basis of proper documentation of agreements that these assets can be withdrawn/released to the customer who made the proposal.
The system of documentation of assets and information is carried out by the secretary of every bank, and such secretarial functions are done by only the professionals in the field. Hence, they are called “confidential secretaries”.
This group of secretaries are said to be confidential because most of the banks secrets are expose to them as they carry out their secretarial duties. However, humans, being what they are might be subjected to misfortunes and carelessness in a crowded environment. Hence, it is better to device a means for proper documentation to safeguard the banks assets.
The introduction of computer to assist the secretary, will help in the improvement of these functions by, presenting the records on time and when need. It also makes these information’s to be confide to only those concern. This confidence is based on the ability of the computer to store give assess aid to only those who know where and how it is safeguarded.
Finally, the computer also have some special skills built within to help the secretary handle, process and compile other office duties which will need further improvement on its needs.