THE NEED FOR QUALITY CONTROL IN A MANUFACTURING ORGANIZATION (A CASE STUDY OF GLOBAL SOAP AND DETERGENT ILORIN)

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ABSTRACT

It might
be patient for the purpose of given the subject a vivid understanding on the
need for quality control  in  a manufacturing organization .

The
chapter one of this project comprises of the general  introduction , historical  background 
of the  organization  chart , showing the  department 
and position  statement scope and
the limitation  of  the study 
as well  as the definition  of term in the  project .

Chapter two
emphasized on the literature review of the project, the need for quality
control, contribution of quality control, and also the store system that will
be used in quality control as well as the general principle of quality control.

 Chapter three emphasized on the gathering of
information about the project [i.e research methodology], it will also involve
the instrument of tools used in the research processing, and also the research
population and sample size as well as the research method size will be
included.

Chapter
four comprises of definition of how quality contribution of quality inspection
concept of quality and ultimately the method of rating vendors for equality.

The last
chapter (five) will contain the analysis of various   problems in the organization and necessary recommendation
and conclusion in then drawn from the project.

TABLE OF CONTENTS

CHAPTER ONE

1.1      
General Introduction

1.2      
Statement of the problems

1.3      
Scope and limitation of the studies

1.4      
Objective of the studies

1.5      
Historical background of the Global soap and detergent

1.6      
The definition of the related term

CHAPTER TWO

2.0   Literature
review

2.1   Definition
of quality control

2.2   Why
is need for quality control

2.3   General
principle of quality control

2.4   Contribution
of quality control

2.5   Store
system in quality control

2.6   Abc analysis
in control

CHAPTER THREE

3.1   Research methodology

3.2   Instrument of tools used

3.3   Research population and
sample size

3.4   Sampling production employed

3.5   Research method size

CHAPTER FOUR

4.1   Presentation and analysis of
data

4.2   Analysis of Data

4.3   Test of Hypothesis

4.5   Organization structure of
global soap and detergent

4.6   Quality control of global
soap and detergent

CHAPTER FIVE

5.1   Summary

5.2   Recommendations

5.3   Conclusion

5.4   References

CHAPTER ONE

1.1   GENERAL INTRODUCTION

It
is Important at the outset of this study to know exactly what quality control
is i.e it is a degree of excellent fitness and elative nature. This is the
definition most people have in mind when they think quality people believe
generally that “ HIGH QUALITY “ is something desirable in itself. Quality is an
intricate concept the word is often used to mean superior quality. When we
speak of quality merchandise we are not referring it price as the main selling
feature and advertisement when mentioned in industrial and purchase quality has
in entirely meaning.

Quality is related to
suitability and cost (not price) but quality could be low as well as high the
right quality may not be the best in the market. Quality meaning in purchasing
is related to the function send ultimate cost.

Purchasing executive is
in excellent position to contribute to that portion of their company is profits
that originate in the area of quality. This is because they can bring about
there important types of knowledge, their knowledge of the materials, they
bought their knowledge or market or economic change their knowledge of source
of supply.

It concept of quality
as ordained above could in term be derived into a number of constrains such as
finish. Strength design material manufacture and so on and the scale of
excellent could be draw up for this in such a way that we can analyses the
quality of given it may score well is some respect and badly in other. It may
be in incapable of measurement; the researcher is interested in this topic
because quality is very biologics business.

1.2   STATEMENT OF GENERAL PROBLEM

Quality control is
very important function in every organization effective for formal and
efficient material management, but some problem to develop, where the practice
is non existence.

Poor and inefficient
quality profit less than the rate of organization, this affect the production
profit less the rate of organization growth. Also, there is a general believe
that no one can inject quality including the process of design stage of a
product but the problem encountered in building quality and also they do not
make proper provision for a separate quality control standard, this including
the method of rating vendors for quality. The research will look into some of
the problem and way of solving the problems.

1.3   SCOPE AND LIMITATION OF THE
STUDY

This researcher is
restricted to the Global soap and Detergent and related product situated at ,
. This research work
will cover the following benefit of quality; determination of quality,
inspection concept of quality selection of vendor for quality and also method
of rating vendor for quality. The limitation is mainly environmental program
which are:

ATTITUDES OF THE RESPONDENT;

While some of the respondent
to oral interviews were very cooperative and made the research Job samples,
other were uncooperative such uncooperative attitude range from failure to keep
dates with researcher or out right refusal to grant answer to question the
respondent would not be willing to discuss some area of their organization on
the excuse that it was secret or vital to the company’s existence.

LANGUAGE BARRIERS:

The reason is faced
with the problem of language, most especially during the direct oral interview
carried out among some workers in the company of study.

LACK OF FINANCE

Like everybody else
the economic condition seriously affects the researcher and to visit ot travel
out to some other neighboring town to conduct oral interview with related
companies was drastically reduce.

TIME

Also time was one of
the limitations that late resumption data and incessant instability in as a
whole had pit short the span of the academic session in Kwara State Polytechnic
affected the researcher because the researcher also had the class work load to
contain at the same time with the project work load.

1.4   OBJECTIVES OF THE STUDY

The motive behind
this research is in partial fulfillment of the requirement for the award of
Higher National Diploma in Purchasing and Supply Institute of financial and
Management Studies, Kwara State Polytechnic, ,
. The general specific objective of
this research work include

1.     
Acknowledge the need for quality control in a manufacturing
organization.                              
  

2.     
The study aims at identifying the basic problem confronting the quality
control department in a manufacturing organization.

3.     
To identify the basic at quality in a manufacturing process.

4.     
To determine the selection of vendor for quality and also ascertain the
method of rating vendor for quality.

HISTORICAL
BACKGROUD OF GLOBAL SOAP AND DETERGENT.

Global soap and detergent  industry limited is a ember  of Doyin group of companies the industry  was sited along asa-dam road  Ilorin kwara state  it’s  
the  first  indigenous soap and detergent manufacturing
company of Nigeria .

The company  was incorporated on 8^th  October 1986 by the federal  government of Nigeria  render commence  and industry 
1985, all the plant were 
received  into the site and the
process  of installation  started 
immediately then followed by commissioning  of the industry  this 
owned by an experience industrialist 
Dr.  Samuel Adedoyin  who 
has for many years been  champion
indigenous technology  background  integration and the use of local  raw material 
in

Global soap and
detergent industry was established response to the case of the Kwara state
government in industrializing Kwara state. Despite the economic down turn at that
time. the factory  metamorphosed from is
one detergent  factory and  pioneer 
staff strength  of 40 in  1985 to conglomerate  of seven 
factories  in  1994 with 
a strong believe in self reliance and resourcefulness sourcing  about  
40% of it material locally

This is one way by
which global soap and detergent industry has been contributing significantly to
the country economic rehabilitation and industrial revolution.

FACTORIES

The company has consistency  pared up 
with the  existing  multinational 
detergent  manufacturing  companies in a  health competition  toward 
enhancing  the  growth of 
the Nigeria economy operating through 
the under.

Beside the infrastructural enhanced of  Kwara 
state  Global  soap and Detergent industries  limited existence have provide grand  for some 
business  tutors  etc.

The company is blessed with the most modern
technology available and the plants are able manned by quality personnel.

Presenting the strength of about one thousand
workers is different grade of skilled semiskilled and unskilled.

ENVIRONMENTAL
SANITATION

The 
company  gives priority  to unstructured  safety 
and  good house keeping  house hold wastes are periodically little by
sanitary  inspector from  the Kwara state  environment 
protection  agency (lwara)
this  generation  refer to the state.

Further more they company as have efficient
treatment plant constructed to standard and for liquid waste treatment   and purification

As part of his cardinal   objective programmed and conduct award
wining good house keeping factory inspection.

The various machineries
industries   limited house in built
machines e.g.  Scrubber cyclones flyers
etc. to fighata environment pollution at source.

Despite the depressing economic situation
of the nation the company had made a tremendous progess in her production
expansion programme

        This
is in line with one of company’s objective of meeting the increasing demand of
their good quality product.

        First  among these 
is the completing  and
commissioning  of the crude  stone / hour glycerin  evaporation plant between  December 
1990 and  January  1991 this 
is the  instillation   and commissioning   and 
additional  0.1 ton 1 hour soap
pckingplant mazzon plant  luncing  production 
on  mazzon  plant waste  
fully on solving by may 1991.

Along side with mazzon plant  was burnt 
stones capacity soap middle 
storage side which is of double 
advantages in increasing 
production   capacity  of the soap 
plant . All the installation and commissioning of the said plant and
sales were carried out by the staff of global and detergent industries limited without
the help of any foreign export.

Another expansion programme also
embanked upon in 1991 is the construction of multi- Naira 200 matric tones H20
storage and 250 Matric ton Alkone storage 
tank for sulphonaltion . plant all the tank 48m x 40m finished ware
house  which was commissioned  in October 
1991 the construction  of the ware
house which was  commissioned  in October 1991 the  construction of the warehouse  has helped to a large extent increasing  the country’s 
production.

MANAGEMENT

The affair of the company are managed under
leadership  in Mr. omolola  Olabayo 
who is the  executive director ,
member of the  management  team also 
include a list of manager who are head of various  department .

a.                                                              
Personnel and
administrative department

b.                                                             
Account  department

c.                                                              
Production department

d.                                                             
Sales  marketing 
department

e.                                                              
Audit department

f.                                                               
Purchasing department

g.  
Laboratory/quality
control and maintenance technical department.

1.6   DEFINITION OF RELATED TERMS

i.     
STANDARD:-This  is 
the  process  of 
reducing  the  member of 
namely  to a  controllable 
workable minimum

ii.    
SPECIFICATION:-
this  is 
the decision  of the  items 
in  the  sufficient 
detail  to  ensure s that it  will 
be  suitable  in 
all  respect for  the 
purpose for  which  it is intended. 

iii.  
QUALITY CONTROL :-
this  is 
the  process where by  goods 
service are  examined to  ensure that they confirm with  the 
predetermined  standard.

iv.  
Inspection: this means
the examination of income material for quality.

v.    Inventory:-
in  store 
management, it  means  the various  of 
material  in  store 
good  and  be  raw
material   component, part work –in  progress finished good  and 
so  on  depending 
on the  organization

STORE:-this  is 
refer as  the s building  where material  are kept 
until  they are  recurred by 
the  users.

vi.      
Quality control:-

vii.    
Raw materials:-
these  are  basic 
materials  which undergo  change 
through  manufacturing
process  for  example 
cola, lead, copper, rubber, cocoa and 
so  on. 

viii.    
 Obsolescent:- an items  said 
to be  obsolescent  when 
it is  going  out 
of  use but  yet completely  unsuitable. 

ix.      
Control:- this  is a 
management  function  concerned 
with  measuring performance
against  set  standard and 
correcting  derivable  in 
order to  achieve the  set goal. 

x.    
Methodology:- this  involve 
the  collection s of s data  and  it  is 
an  important  aspect of 
research.