The Kenya Association of Tour Operators
The Kenya Association of Tour Operators Vision,Mission,Objectives,Application for membership and Contacts.
Description
The Kenya Association of Tour Operators (KATO)) is the Country’s leading tourism trade group that represents the interests of more than 250 professional tour operators. The organisation’s members offer special interest, air travel group, camping, golf and agro-safaris, and Indian Ocean & Coast holidays.
After a year in operation as a tour operator licensed by the ministry, companies are eligible to join the association. An application form, two recommender questionnaires and a notice of categorisation are then given to the applicant. The documents should be certified by an auditor. Other documents required are copies of a certificate of incorporation, ministry licence and promotional materials (brochures or website).
K.ATO upholds the good reputation of Kenya as a tourist destination and ensures that tour operators maintain the highest standards of service. It gives agents and clients confidence that Kenya redresses of any wrongs which a client may suffer.
It recommends standards which the Ministry of Tourism takes into account to determine whether to grant or renew licences of operators. KATO also provides members a forum to seek protection or redress in disputes with other members or non-members.
VISION:
- Kato’s vision is to be a leading Tourism Trade Association in the Region, offering world class services through its members to the traveling public.
MISSION:
- Kato’s mission is to uphold the good reputation of Kenya as a tourist destination by ensuring that Kenyan Tour Operators maintain the highest possible standards of service and value.
KATO’s Objectives:
- To uphold the good reputation of Kenya as a tourist destination by ensuring that Kenya Tour Operators maintain the highest standards of service and value.
- To give agents and individual clients alike the confidence of knowing that Kenya has mechanisms designed to consider the possible redress of any wrongs which a client may have suffered.
- To recommend certain standards which the government might consider in determining whether or not to grant or renew the license of an operator.
- To provide means for the Association’s members to seek protection or redress in any dispute either with another member or a non-member of the association.
- To endeavour to instil a spirit of unity and loyalty to each other amongst members of the association.
The Kenya Association of Tour Operators Contacts
The Chief Executive
Kenya Association of Tour Operators
KATO Place, (Opposite Shelter Afrique Centre) Upper Hill
P.O. Box 48461 – 00100, Nairobi , Kenya
Dropping Zone No. 174, Biashara St. Revlon Plaza
Telephone: 2713348 / 2713386 / 2722401 / 2726517
Telephone: 020 2106353 (Wireless)
Fax : 020 2719226
Cell : 0722 434845 / 0733 226932
Email : info@katokenya.org
WEbsite: http://www.katokenya.org