PROPOSAL
Every organization be it profit or non-profit
oriented engage in one activity or the other. And they have goal and objectives
to attain.
Attaining these goals depends on a large extension
of certain factors such as planning, organizing, directing and controlling,
but, these factors that integrates all functions to ensure smooth wheeling
organizational activities. According to “Daniel Katz” and “Rtobert. L. Kahn
(1986)” described communication as the exchange of information and the
transmission of meaningful message. The essence of a good communication in an
organization will be examine thoroughly with the aim of establishing the place
of communication. If possible, barriers, importance of good communication and
preferring guides and techniques to improve communication in all
establishment.’ With a particular reference to (Kwara State Polytechnic, ). The importance of
communication cannot be over emphasize in improving management effectiveness.
Business requires information about price, competition, technology, finance
customers, suppliers to stockholders, regulations of government and the
community of resident.
To ensure an incisive examination theoretical
models. Such as interaction model that discuss the sender, receiver, channel,
encoding and decoding, noise and feedback. The supervisor could be the sender
and subordinate the receiver or vice versa. Organization established formal
communication system when they set up structural relationship while informal
communication is also created by member of the organization and exist a formal
system.
In conclusion, all the recommendations given in this
research work can help in the growth, development and help to solve the
lingering problems associating with communication if it’s carefully examined.
CHAPTER
ONE
1.0
INTRODUCTION
There is no organization that does not involve in
one management activities or the other management functions are performed in a
duty today basis either in profit or non profit making organization. But all
these activities cannot be efficient without or in the absence of
communication.
It is true that communication applied to all places
management. It is particularly like person responsible for directing the whole
affairs of the industry (both human and material resources). He has to use a
good communication so that all activities would be harmoniously coordinated
towards the right direction
Communication can make an organization. It can
determine the failure or success of an organization to be successful operated,
there is need for an effective communication between the superior and the subordinate.
On the other hand, an organization and its environment on the other hand. By
doing so, every one would know his or her responsibilities and its offers.
Communication could be inform of giving instruction,
receiving information, exchanging of ideas
announcing plans or strategies, companies actual , announcing plan or
strategies, comparing actual results against standards, laying down rules, job
description and organizational manuals.
There is a great need by all plays in an organization
to have a better understanding of communication so as to avoid certain barriers
that may hinder successful communication in an organization
AIMS AND
OBJECTIVES OF THE STUDY
This project work addresses the issue of
communication. It’s relevant to the society, and how it can be effectively use
to enhance the level of productivity in Kwara State Polytechnic., the aims
includes:
i.
Expanciates on what
communication means in totally.
ii.
To explain how it can be
used to advance development in Kwara State Polytechnic.
iii.
This project work will
also be useful to other institution on how they can make communication an
effective tools towards the institutional development
iv.
Students and
researchers in the field of communication will find it resourceful or as paper
work which can be made as a mini library when needed and lastly
v.
It will also be useful
for the state and the country as a whole.
1.2
STATEMENT OF THE STUDY
Many organizations do not find it easy to control
those management activities as a result of the lapses that exist in the
communication that might have been adopted in running of the organization. In
the realization of the impact of communication in an organization success, this
research work will discuss the objectives highlighted below:
i.
To describe two model
of communication in an organization process.
ii.
To describe the flow of
communication in an institution I.e. The
verbal and non verbal, formal and informal communication.
iii.
To describe the place
of communication in an institution.
iv.
To identify the
barriers of effective communication. And also discuss the breakdown
communication.
v.
Finally, to suggest
workable approaches, guidelines an technique to improve communication.
1.3
SIGNIFICANCE OF THE STUDY
Many students, managers and workers do not
appreciate the impact of communication, probably out of ignorance. This
research will illuminate on the place of communication in an organization. The
expected role of, Individual, Staffs and Managers will be discussed in details.
And efforts will be made to stress the role of communication in an organization
success.
1.4
SCOPE AND THE PROBLEMS OF THE STUDY
This project will limit its research effort to an
educational institution and organization known as Kwara State Polytechnic
Ilorin. This is highly essential in other to have full understanding about communication
establishment. The research work will enhance the communication activities in
different faculty and department.
It will also limit itself within the staffs and
students in the institution. Ranging from the Rector to Deans of various Institutes,
HOD, Lecturer to the Non-Teaching Staffs and Students.
1.5 DEFINITIONS OF
TERMS
1. : Is the boss or managers
who direct the affairs of others in the realizations of objectives.
2. SUBORDINATE:
Subordinate takes instruction from the superior. The subordinate is subjected
to the superior
3. COMMUNICATION:
The transfer of information from one person to another which is understandable
by both the sender and the receiver.
4. INTERPERSONAL
COMMUNICATION: Communication takes place within an individual. No second person
is involved. Everything is done by the individual.
5. FEEDBACK: This is the response of the receiver to the message which is
in-unsent to the sources.
6 ENCODING:
This is the process of converting a sender idea into symbol word that comprise
the message
7. NOISE:
It is an inter reference that keep the message from been cleared and understood
8. MEDIUM:
This simply means the channel through communicating
9. GRAPEVINE: This involves
internal line of communication within an organization and usually incomplete, in
accurate and facts penetrating. Through it can be put to effective use. But are
mostly taken to avoid it negation effects
10. ENVIROMENT: This refers to as all the conditions, circumstances and
influences surrounding that are affecting communication in an organization
1.6
PLAN OF THE STUDY:
This project work stems on communication as an
important tools for the development of an institution. This study is basically
divided into five chapters.
Chapter
One: Takes on the introduction of the subject matters. It consists of the super
significant and definition of terms of the study.
Chapter
Two: This is the literature review or entails the works that has been done for
this particular topic which was done by other researchers
Chapter
Three: Will talk about the methods that the researcher adopts in getting
necessary materials or information that will facilitates the success of the
researchers
Chapter
Four: This chapter explains how the researcher was able to analyze and present
the data he gets for his work. While,
Chapter
Five: Brings every thing to conclusion. The researcher those summary and give
necessary recommendation where needed.
1.7
HISTORICAL BACKGROUND OF THE CASE STUDY
The communication itself was traced through business
information, business communication and early mass communication studies which have
been in Kwara State Polytechnic. Which is still in existence, organizational
and institutional communication as a discipline consists of few professors or
lecturers within speech and communication department who are the particular
interest in speaking and writing in business settings the current field is well
established with its own theories and empirical concerns distinct from other
field.
Several seminar publications stands out as works
broadening the scope and recognizing the importance of communication in the
organizing process, and also using the term “organizational communication.”
A lot of lecturers in Kwara State Polytechnic wrote
about organization communication system. Saying that, communication is
absolutely essential to organization in other to pass effective and efficient
information. They further explained that good information can only be passed
through a good communication.
Kwara State Polytechnic as an organization believes
that information has to be passed from the administrative department to the
institute. And also the institute pass message to the various department. All
these were able to be achieve through effective and efficient communication.
The organization was established then by Col.David
Bamigboye (1972) in other to provide for training, research and development in
language and also science. So since then communication has been taken with a
strong hand. And has been in existence till today, personnel memorism and
styles. The physical environment is anything that add meaning to the message.
L.Karry L.Barkers (1978) said communication is the
process by which people transmit information and feelings. Also as a process by
which person or a group of persons shares an impact information to another
person or group of persons. So that both parties will understand one another.
Peter Little asserts communication as the process by
which information is passed between an individuals and organization by means of
previously agreed symbols.
Communication can also be seen as a process by which
people attempt to create common understanding between them slightly more
formally. Publication as the study of who says that, to whom, in what settings,
by which channels and with what purpose and with what effects.
Organization that fails to communicate adequately
with various audiences during a crisis can suffer serious consequences. One
only need to look at the several highly publicized organizational over the
years to know the importance of effective communication when things go badly.
Infante, Rancer and Womack (1978) offer that communication between and among
individuals or group will make up an institution or an organization
Kathryn A. Barker said that and explain that managers
are traditionally spent the majority of their tune communicating in one form or
another (meeting, face to face, discussion, memos, letters, e mails, reports
etc). Today, however more and more employees find that an important parts of
their work is communication, especially now that workers out number production.