ABSTRACT
This study dealt with the Impact of Trade Union on Disputes Settlement in Banding Institution and It an Effect on Employees with references to United Bank of Africa (UBA).
The significance of disputes settlement machinery should be efficient and effective, so as to settle dispute’ or conflict or conflict in the banking institution on time resolve dispute adequately.
This study used questionnaire method in carrying out the study. Questionnaires were distributed to the workers in various departments.
The findings of the study was that if the employees are unhappy and aggrieved towards the organization then there will be low productivity underutilization of resources and even less profit which will be very unhealthy for the organization.
TABLE OF CONTENTS
Abstract
CHAPTER ONE
1.0 Introduction
1.1 Background of Study
1.2 Statement of Problems
1.3 Research Objectives
1.4 Research Question
1.5 Research Hypothesis
1.6 Scope of Study
1.7 Significance of study
1.8 Limitation of study
1.9 Definition of terms
CHAPTER TWO
2.0 Literature Review
CHAPTER THREE
3.0 Research methodology
3.1 Research Design
3.2 Population of study
3.3 Sampling Design and Procedure
3.4 Data Collection Instrument
3.5 Administration of Data Collection Instrument
3.6 Methods of data analysis
CHAPTER FOUR
4.0 Data Presentation and Analysis
4.1 Data Presentation
4.2 Test of Hypothesis
CHAPTER FIVE
5.0 Summary, Conclusion and Recommendation
5.1 Summary
5.2 Conclusion
5.3 Recommendation
References
Questionnaire