THE FACTORS THAT AFFECT PERFORMANCE OF SECRETARIAL CAREER IN SOME
SELECTED ORGANIZATION IN ENUGUCAPITALTERRITORY
CHAPTER ONE
INTRODUCTION
1.1
BACK GROUND OF THE STUDY:
The word ;’secretary”
has been defined by Oxford Dictionary as “one entrusted with the secrets or
confidence despondence and manage router and detail work for superior.
According to secretaries have other managerial
duties of dictation from the boss, answering
telephone calls, getting information, recording and keeping information using duplicating machine electric, and menual
typewriter, computer internal, telex and so on. An office being nerve center of an organization needs good
managemented to achieve its desired goals.
However, there are certain factors which affect
secretaries while on job and these minder
production and secretaries stability on this career.
Some of these factors are technological factors
poor language structure, sociological factors environment factors, and economic
factors.
Presently, the need for exposing secretaries to
the use of modern office equipment has risen due to challenges they face in the
modern word. The effect of language structure that secretaries in institute of
management and Technology receive during truing can not be over emphasized as
in labour marked available jobs are mean for those who have sound knowledge of
good English.
1.2
STATEMENT OF THE PROBLEM
It is degrading and under statement to say that
secretarial career is of no importance because secretary is an eye opener.
Through which every organization sees.
According to Onabanya (1990) A secretary is a skilled and specialized type
of employee in an establishment or part of it who is charged with some
aspects of organization functions in the unit dealing with people correspondence and other business matters;
In today modern world secretaries are faced with a
lot of challenges offices due to what they are required to offer. There fore it
is basically necessary that secretaries be giver equipment in institute of
management and technology Enugu
and other tertiary institution in Enugu
capital territory.
This profession is a career that attracts disregard
from people enqluating eyes. Most employers do not accord them a befitting
recognition and respect, rather they show disregard and disrespect for the career. Often the people
misunderstand the word secretary. They are of the opinion that anybody who
write some seen it as a mere woman’s career and non-prebtigions. The secretary
suffers image and personality degrades and thus
crosses cabinet to other profession.
1.3
purpose of the study
The purpose of this study is
to highlight on find out the factors which affect secretarial career in some
organization in Enugu
capital territory. It would also look into the causes of misconception and disregard for secretaries
and their profession or career in our society and find solutions to these
problem.
3.0
SCOPE OF THE STUDY
This research work is
designed to finding out the factors affecting secretarial career in some
selected organization in Enugu
capital territory only.
Time constant: This research work was carried out while school is
still in session hence time contraption. The time for travelling to places to
gather more facts was limited as I was doing the research work and also trying
to meet up with my normal academic works.
As a result, this
project work was affected to be restricted within the are of facts I could get within. The should available
time.
Finance! This is another problem the affected the
effectiveness of this research work. As a student researcher, there not enough money to assisa my self to make this
work a standardized on there are some text books due to mortuary incapability
and organization outside Enugu I could not visit them due to lack of finance to
transport myself. In effect, this would was limited only a few organization
1.4
SIGNIFICANCE OF THE STUDY
This research will help to
identify the factors that contribute to secretaries dissatisfaction in offices.
It will also reveal to prospective secretarial in
the career what they should expect from the profession as regards people
misconception and misunderstanding of the career.
1.5
SCOPE OF THE STUDY
This research work is
designed to finding out the factors affecting secretarial career in some
selected organization in Enugu
capital territory only.
Time constraint! This research words was carried out while
school is still in session hence, time constrain. The time for travelling to
places to gather more facts was limited as I was doing the research work and
also trying to meet up with my normal academic works. As a result, this project
work was affected to be restricted within the ares of facts I could get within
the short available time.
Finance! This is another problem that affected the
effectiveness of this research work. As a student researcher, there was not
enough money to assist myself to make this work a standardized one. There are
some textbooks due to monetary incapability and organization outside Enugu. I could not visit
them due to lack of finance to transport my self. In effect, this work was
limited only a few organization.
1.6
HYPOTHESIS
Considering the nature
and scope of this study, the following hypothesis were used as guide to this
study.
(1)
Poor
environment affects secretarial career in Enugu.
(2)
Language is
a problem to secretaries
(3)
Secretaries
are recognized as members of management team.
(4)
Lectures not
properly guides the secretaries affect them in their career.
Secretarial suffers for
inadequate equipment in some organization