CHAPTER ONE
INTRODUCTION
1.1 BACK GROUND OF THE STUDY:
The word ;’secretary” has been defined by Oxford Dictionary as “one entrusted with the secrets or confidence despondence and manage router and detail work for superior.
According to secretaries have other managerial duties of dictation from the boss, answering telephone calls, getting information, recording and keeping information using duplicating machine electric, and menual typewriter, computer internal, telex and so on. An office being nerve center of an organization needs good managemented to achieve its desired goals.
However, there are certain factors which affect secretaries while on job and these minder production and secretaries stability on this career.
Some of these factors are technological factors poor language structure, sociological factors environment factors, and economic factors.
Presently, the need for exposing secretaries to the use of modern office equipment has risen due to challenges they face in the modern word. The effect of language structure that secretaries in institute of management and Technology receive during truing can not be over emphasized as in labour marked available jobs are mean for those who have sound knowledge of good English.
1.2 STATEMENT OF THE PROBLEM
It is degrading and under statement to say that secretarial career is of no importance because secretary is an eye opener. Through which every organization sees.
According to Onabanya (1990) A secretary is a skilled and specialized type of employee in an establishment or part of it who is charged with some aspects of organization functions in the unit dealing with people correspondence and other business matters;
In today modern world secretaries are faced with a lot of challenges offices due