CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Work was the major activities of man before the industrial revolution, that was the period marked with mechanization of work, presently computed is representing mechanization thereby turning the work into automation.
The 21st century has witnessed a lot of advancement both n science and technology. This advancement has been growing rapidly since the end of the second world war both in manufacturing, aviation, medicine, engineering, finance and administration, such advances has affected adversely in all aspects of life. These technological advancement includes the modern office automation which we use in our day to day activities in the business organizations.
However modern automation in all works of life does not exempt secretarial productivity. The required unchanged while the procedure continues to change as more and more sophisticated machines are introduced in the office.
The impact brought about by the invention of the new office machines are immeasurable many of those office automation out-ways the secretaries performance due to their effectiveness, speed and time saving. The introduction of most office automation might go as far as costing secretaries their jobs as a result of limited numbers being employed.
The fear of cost of craftsmanship as new product (automation) replaces the old ones” becomes the issue at stake. Consequently, the issue of bearing extra cost in training and retraining secretaries to get accustomed with these inventions becomes a problem.
These and many other reasons motivated the researchers into investigating and ascertaining how true these statement are with regards to the effect of modern office automation to the productivity of secretaries in Government parastatals such as university of Nigeria Teaching Hospital (UNTH) Enugu.
1.2 STATEMENT OF PROBLEM
The world is undergoing a rapid change due to the innovation of modern automation as we are the new millennium and the evolution continues and