CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
As technology continues to expand in offices across the nations, it’s effect both negatively and positively is greatly evolving evidence abounds to show that the economy is in a state of abject ruin.
This is due to high rate of fraud, intellectuals migration to the shares of other states,, corruption in our civil service. Yet underneath this grab of despair lies a great hope in and through the light of increasing standard of living through the liberation of the country from the yoke of joining the shift that tis underway in the global economy. This shift is enabled by information technology.
The computer industry has grown to the point that computers affect the lives of almost everyone especially in the advanced nations. It is slowly but definitely becoming an important part of our lives. Business, industry and government would not be able to operate today without information technology (IT). The invention of new automation in office environment has made definite change in today’s office.
Clearly, technology is the key driver of change, for this change to be beneficial, the use of IT should be business driven to meet a well defined business needs, hence boosting its effect on general business performance. There is a little doubt that information technology would have a major and pervasive impact on life and business over the next 8 -10 years, hence the researchers choice to reveal its effect through Zenith bank.
1.1.1 historical profile of Zenith international bank LTD
Since its establishment as a commercial bank in May 1990, the banks focus has been on large corporate and top – tier names in virtually all the sectors of Nigerian economy.