St. John’s Hospital Nairobi Description
St John’s Hospital Is a private hospital located in Githurai, Kenya. Founded in 1989 and Accredited by NHIF. The hospital grew from being a small outpatient healthcare facility serving the immediate Githurai area to provide in-patient services to patients from across Kenya.
A maternity ward, operating theatre, and in-patient wards were added. Healthcare provision and partnerships expanded with the establishment of specialized clinics, for example, Dental Services, Pediatric Services, Maternal Child health clinic,Chest Clinic, Diet Clinic,ANC Clinic, Family Health Clinic,HIV/AIDS CARE, Ambulance , Hearse Services, Home Based care, X-RAY/ Ultrasound were started in 2005. The hospital has increased personnel from an initial 5 to 35 employees from all parts of Kenya including a number of volunteers. Future plans are to open up satellite clinics in order to extend our service. Our bed capacity is 50 patients and we operate round the clock.
St. John’s Hospital Nairobi Services
St. John’s Hospital
- Outpatient Services
- Inpatient Services
- Emergency services
- Maternity Services
- X-Ray/Ultra Sound
- Laboratory Services
- Pharmacy Services
- Last Respect Services
- Hospital Policies
St. John’s Care
- Outpatient Services
- Inpatient Services
- Special Clinics
- Medical Examinations
- Health Education
St. John’s Rescue
- Ambulance Services
- Patient Transport
- First Aid Courses
- CPR Courses
- Event Covers
St. John’s Hospital, Photo
Out-patient Services
The Short Stay Unit is a facility used solely for the treatment of ambulatory surgical cases. This refers to minor procedures after which the patient can
safely recover at home with minimum post-operative observation and treatment. The unit is also used for the preparation of patients for some minor
procedures performed in other theatres within the hospital who then recover in the ambulatory center and are discharged when stable.
The Unit has one theatre with ultra-modern equipment to meet clients’ needs thus enabling the hospital to provide a one-stop service.
Patients coming to the Short Stay Unit are received, assessed, prepared, operated, allowed to recover and discharged all under the same roof.
Services Offered:
Ophthalmology
This procedure caters for patients with eye problems, removal of foreign bodies and abnormal growths in the eyes.
Gynecology
The woman is exceptionally catered for through uterus cleaning, removal, and insertion of contraceptive devices, tubal ligation, cervical biopsy
Gastroenterology
Removal of hemorrhoids, sphincterotomy and more are offered under this type of surgery.
Ear, Nose, and Throat
Procedures related to the ear, nose, and throat such as tonsillectomy, removal of adenoids, obstructions caused by foreign objects and direct Laryngoscopy
Orthopedic Surgery
This is the bone and soft tissue surgery, application of plasters, correction of dislocated bones (K-wiring of fingers and toes), repair of fractures and minor amputation of fingers and toes.
Maxillofacial and Dental Surgery
This is the removal of abnormal teeth, minor teeth alignment, dental fillings, removal of dental wires and repair of soft tissues in the mouth
Pediatric surgery
This type of surgery is done for children with minor cases.
In-Patient Services
Admission Discharge Transfer
The St John’s Hospital admissions desk is a one-stop-shop where different services which include clinical guidance customer care, portering services, admission procedures and general administration. The area has an executive lounge fitted with a large television set where the client relaxes as they wait to be attended to. For efficient service delivery, admissions have for main sections:
Nursing /clinical Section
The section is manned by a Charge Sister who examines patients who are due for admission, allocates rooms and does bed transfer.
She is trained in emergency nursing thus allowing her to distinguish emergency cases and attend to them first.
Admissions, Discharges and Transfer Section
This section is in charge of patient registration and financial clearance of patients who are being admitted or discharged. These acts as the liaison between patients and their insurance companies.
Customer Service Desk
The charge staff assists clients with information regarding the hospital facilities, directions and any other queries a patient may have.
Portering Section
The portering staff assists patients in case of luggage that needs to be taken to the wards as well as those who are too weak to walk to the
Admission Highlights
Deposits
A deposit is required from all self-paying patients except for emergencies whose certificate should be signed by the doctor. For emergency admissions, the deposit is due within 24 hours of admission. A company patient is required to bring a letter of the undertaking if the Company is a corporate member of The St John’s Hospital. Patients covered by an insurance company should ensure the treating doctor completes his/her insurance forms within 24 hours of admission.
Discharge
The discharge process is initiated by the treating doctor when he signs a discharge slip which is sent to the discharge. Clients are required to confirm with the front office assistant that all their charges have been posted in the system and also check with their ward sister that all their drugs to take home have been delivered in the ward. At this point, they can clear with discharges section who issues them with a blue discharge slip. This should be taken to the ward sister. NHIF cards should be presented on admission so that the rebates can be calculated during discharge.
Types of Admissions available:
- Private room: Private room with washrooms
- Ward bed: 8 patients per ward
- Pediatric Wing
- Ensuite Room: Self Contained rooms with TV
- Ward beds: 4 beds per ward
St. John’s Hospital Nairobi Wards
Accident and Emergency Centre
The St John’s Hospital has a ward bed capacity with outstanding facilities and professional nursing care which has made the hospital a top preference in the region. Through continuous in-house training, internal awards for excellent services, healthcare benchmarks as well as continuous quality improvement assessment, the nursing services section has built the hospital’s corporate strategy and continues to deliver the hospital mission.
All wards are headed by a Charge sister and supported by senior nurses, nurses, and cleaning staff with a one to one patient-nurse allocation. Patient support is enhanced. Each of the beds is fitted with a bell to summon a nurse whenever needed. Access to, washrooms, balconies are also a necessary facility that the hospital has assured its patients. The wards’ security is enhanced, security guards outside the wards and we have CCTV surveillance. Thus giving patients an assurance that their safety is the hospital’s priority. Fire fighting and detection equipment are fitted in every ward and the staff is well trained in the same helping boost safety.
Surgical Wards
These are wards that take care of patients with surgical conditions which include laminectomy, craniotomy, septoplasty, appendicectomy, hysterectomy, maxillofacial surgery among others.
Medical Wards
These wards take care of patients suffering from medical conditions which include hydrocephalus, diabetes, hypertension, ulcers, liver diseases, CVAs, gout among others.
Obstetrics Wards
These wards take care of expectant women, mothers and their newborn infants. The wards include Maternity and labor wards.
Pediatrics
Pediatrics is housed next to the postnatal ward and takes care of children under the age of twelve years both male and female.
Obstetric Unit
Obstetric unit is a 9-bed capacity ward that caters for expectant clients during pregnancy, labor and after delivery. It also offers other services such as child welfare clinic and childbirth education classes.
It is subdivided into:
Labour ward
This is where pregnant clients requiring labor support services, delivery and those clients suffering from other pregnancy-related conditions after 28 weeks of gestation are taken care of. The St John’s Hospital requires that all clients are admitted by a consultant obstetrician or the midwives clinic. For the planned cesarean section, the admission process is done in the labor ward and accommodation provided in the maternity section. But in the event that
the findings are not within acceptable limits, then one is required to be monitored in the labor ward as they await the caesarian section. Labour ward is adjacent to labor ward theatre, an arrangement that facilitates emergency caesarian sections to be carried out without delay to ensures the safe delivery of the baby. We maintain our standards through the continuous unit education program. We have within and without facilitation on a weekly basis. The staff
has a chance to discuss, observe demonstrations and practice what they have learned. This program ensures the continuous updating of knowledge and skills. The staff also attend week education lectures on Thursday’s initial induction, is a special program designed by the Charge Sister to ensure all aspects of the unit are discussed with new staff to guarantee safe practice. Before the induction is complete, an assessment is done to establish
competence against set criteria. We also carry out monthly audits, both from within and without to ensure conformity and establish any nonconformity in our practice. This is where the newborn babies are admitted for close monitoring. The well-babies room in with their mothers, we have education sessions for the mothers on baby bathing, breastfeeding techniques, cord care and general baby care on a daily basis.
Maternity
This section takes care of mothers following delivery and those scheduled for the caesarian section. Postnatal care, rooming-in and breastfeeding education is offered here. Mothers have access to various labor aids to assist them to acquire comfortable positions. The aids also help in aiding decent of the unborn child. The delivery rooms have adjustable modern delivery beds that make it easier to assume the correct positions for delivery. We also have modern fetal monitors that promote continuous information, when required, of the unborn baby’s heartbeat. Led by the Charge Sister, the unit has an establishment of adequate and qualified midwives, and neonatal nurses. The neonatal nurses are also qualified, midwives. We have senior midwives on the unit who ensure continuous education of new staff. We as a unit encourage our clients’ to room-in (stay with their babies) all the time to facilitate bonding between mother and baby. Early, breastfeeding on demand reduces idleness, irritability, vulnerability and fast recovery from pregnancy effects.
St. John’s Hospital Nairobi Contacts
P.O. Box 51754, Nairobi 00200
Tel: 020-2346485, 2346486
Mobile: 0723-125252
Fax: 020-811354,
Email: stjohnshc@yahoo.com