Role of travel agents in Kenya
Kenya Association of Travel Agents (KATA) advises on choices, special promotions, quality and value of a travel product. It also gives travel options and quotations from suppliers.
KATA also helps with aspects of visitors’ trip, including air tickets, accommodation and car hire. If you experience a problem on your trip, they act on your behalf to resolve it.
KATA consultants create, sell and manage products. It understands what visitors want and the products they can deliver. KATA members have the information tourists and other visitors need at their fingertips.
information courtesy of katakenya.org