CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
A secretary has been defined by the National International Association as executive assistance who posses a mastery of skill, who demonstrate the ability to assume responsibility without direct supervision, who exercise initiative and judgment and who takes decisions within the scope of assigned authority.
Stenographers and secretaries are office workers whose jobs primarily require stenographic skills, namely proficiency in taking dictation with shorthand. Three million people employed as secretaries representing one out of every six clerical workers.
`more than 98% of secretaries and stenographers are women (new age Encyclopedia Vol. 13). The secretarial profession came to Nigeria as a whole with the coming of the white men (colonial masters)
when the white men came to Africa, they needed to communicate with they blacks hence they searched for and made “interpreters”. These interpreters are indigenes of the various areas they visited. This enable both