Prime Bank Limited

Prime Bank Limited was incorporated in 1992 by one of the leading business houses of Kenya. Since its inception, the bank has maintained a consistent and healthy growth while extending various innovative banking services.

Business Focus

Prime Bank Limited mission is to increase value for our customers, shareholders, employees, and society at large. Our objective is to be the preferred provider of banking services for our target corporate and retail customer segment while achieving a healthy growth in profitability. The bank is committed to maintaining the highest level of ethical standards, professional integrity, corporate governance, and regulatory compliance.

Prime Bank Limited business philosophy is based on 5 core values:

Integrity – We practice the highest standard of personal and corporate ethics in all our dealings
Respect – We respect the unique contributions of every employee, valuing the diversity of their experiences, ideas, and initiatives
Teamwork – We become stronger as an organization through teamwork with our associates from all of our business areas
Quality – We are committed to upholding the highest standards of professionalism, service and performance
Social Responsibility – We care for and contribute to our communities

prime bank

Prime Bank Internet Banking

The internet banking services are being offered on a specific request from the customer. Prime Bank Ltd. will not, therefore, be held liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection within the site. Click to login

Prime Bank App

Services include balance inquiry, mini statements, statement on demand, utility payments, stop payments, cheque inquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more.

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Prime Bank Kenya Careers

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Prime Bank Kenya Branches

Card Centre
Manager: Ms. Ratna Abdullatif
Riverside Drive,
P. O. Box: 43825-00100, Nairobi
Tel: +254 20 420 3119 /129 /158
Fax: +254-20-4450809
Mobile: +254 724 253 289, 735 721 515
Customer Care Centre: +254 20 420 3222
Capital Centre Branch
Branch Manager: Ms. Reshma Buddhev
Mombasa Road,
P. O. Box: 3599-00506, Nairobi
Tel: +254 20 552 190 1
Fax: +254-20-552199
Mobile: +254 728 604 399, 733 600 530
Customer Care Centre: +254 20 420 3222
Biashara Street Branch
Branch Manager: Ms. Pragna Vaya
Laxmi Plaza, Biashara Street, City Centre,
P. O. Box: 57753-00200, Nairobi
Tel: +254 20 222 6781 /2226787 /2252767
Fax: +254 20 226908
Mobile: +254 724 253 283
Customer Care Centre: +254 20 420 3222
Westlands Branch
Branch Manager: Mr. Vicky Jotangia
Krishna Center, Woodvale Groove, Westlands,
P. O. Box: 66431-00800, Nairobi
Tel: +254 20 444 792 5 /444 1393
Fax: +254-20-4447820
Mobile: +254 735 720 264, 724 253 284
Customer Care Centre: +254 20 420 3222
Two Rivers Branch
Branch Manager: Suzanne Kinoti
Two Rivers Mall,
P. O. Box: 48325-00100, Nairobi
Tel: +254 20 2444500, 20 2444501
Mobile: +254 798 499 352
Thika Branch
Branch Manager: Ms. Julia Maina
Kenyatta Highway, Thika,
P. O. Box: 15-00620, Thika
Tel: +254 20 2592300, 259 2305, 259 0254
Fax: +254-20-2346096
Mobile: +254 712 709 848
Customer Care Centre: +254 20 420 3222
Riverside Drive Branch
Branch Manager: Mr Surender K Bhatia, Asstt. General Manager
Ms Jane Mungai Chifallu, Chief Manager – Corporate
Riverside Drive,
P. O. Box: 43825-00100, Nairobi
Tel: +254 20 420 3122, 178/183
Fax: +254-20-4451248
Mobile: +254 724 253 288, 735 721 515
Customer Care Centre: +254 20 420 3222
Parklands Branch
Branch Manager: Ms. Pallvi Gudhka
Masari Road, Diamond Plaza, 1st Floor, Parklands,
P. O. Box: 583-00606, Nairobi
Tel: +254 20 375 3791, 3749733
Fax: +254-20-3749990
Mobile: +254 724 253 287, 0733 611 446
Customer Care Centre: +254 20 420 3222
Nyali Branch
Branch Manager: Ms Shaina Osman
Mkomani, Nyali,
P. O. Box: 95987-80106, Mombasa
Tel: +254 41 470 678, 470679, 470679
Fax: 041-470680
Mobile: +254 789 393 815
Customer Care Centre: +254 20 420 3222
Nakuru Branch
Branch Manager: Ibrahim Ali
Westside Mall, Kenyatta Avenue, Nakuru,
P. O. Box: 4356-20100, Nakuru
Tel: +254 51 221 3050 /1/2/3
Fax: +254.51.2213053
Mobile: +254 708 988 241
Customer Care Centre: +254 20 420 3222
Mombasa Branch
Branch Manager: Ms. Hasu Silveira
Opp. New Law Courts, Dedan Kimathi Avenue,
P. O. Box: 84503-80100, Mombasa
Tel: +254 41 222 9928, 222 9929
Fax: +254-41-2229931
Mobile: +254 736 304 362 /0724 964 600
Customer Care Centre: +254 20 420 3222
Kisumu Branch
Regional Manager: Branch Manager: Mr. Suresh Sheth
Odinga, Oginga Road,
P. O. Box: 3081-Kisumu, Kisumu
Tel: +254 57 202 4674, 202 4455
Fax: +254-57-2022079
Mobile: +254 733 611 455
Customer Care Centre: +254 20 420 3222
Kenindia House Branch
Branch Manager: Mr. Uma Shankar
Loita Street, City Centre,
P. O. Box: 43825-00100, Nairobi
Tel: +254 20 2245150, 2241594, 318395
Fax: +254-20-343947
Mobile: +254 735 720 193
Customer Care Centre: +254 20 420 3222
Karen Branch
Branch Manager: Ms. Esther Kimani
Langata Road, Karen Office Park,
P. O. Box: 24876-00502, Nairobi
Tel: +254 20 388 3481 /2/3
Fax: +254 20 3883484
Mobile: +254 706 171 746
Customer Care Centre: +254 20 420 3222
Kamukunji Branch
Branch Manager: Mr. Ramesh Kotian
Ukwala Road, Kamukunji,
P. O. Box: 8369-00300, Nairobi
Tel: +254 20 806 8522, 806 8553
Fax: 020-8068556
Mobile: +254 729 110 891
Customer Care Centre: +254 20 420 3222
Industrial Area Branch
Branch Manager: Mr. Zahid Khan
Enterprise Road, Industrial Area,
P. O. Box: 78696-00500, Nairobi
Tel: +254 20 653 7654, 653 7655
Fax: +254-20-537656
Mobile: +254 706 513 852, 731 374 218, 724 253 285, 735 720 395
Customer Care Centre: +254 20 420 3222
Hurlingham Branch
Branch Manager: Mr. Vishal Kantaria
Adlife Plaza, Ring Road, Kilimani, Hurlingham,
P. O. Box: 48324-00100, Nairobi
Tel: +254 20 386 7454 /5/6
Fax: +254-20-3867457
Mobile: +254734 600 505, 712 589 999
Customer Care Centre: +254 20 420 3222
Gigiri Branch
Branch Manager: Suzanne Kinoti
Location : United Nations Ave, Gigiri,
P. O. Box : c/o Head Office:-43825-00100, Nairobi
Tel: +254 20 230 6808 /259 2061
Fax: +254-20-4451248
Mobile: 0704 386 279
Customer Care Centre: +254 20 420 3222
Garden City Branch
Branch Manager: Lucy Muchiri
Thika Super Highway, Thika Highway,
P. O. Box: 48325-00100, Nairobi
Tel: +254 20 4343526 /+254 20 4343527
Mobile: +254 702 997590
Customer Care Centre: +254 20 420 3222
Eldoret Branch
Branch Manager: Mr. Maulesh Acharya
Uganda Road, Eldoret,
P. O. Box: 658-30100, Eldoret
Tel: +254 53 203 2476, 203 2488, 203 2532
Fax: 053-2032504
Mobile: +254 703 791 988, 717 718 666
Customer Care Centre: +254 20 420 3222