TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objective of the Study
1.4 Research Questions
1.5 Hypotheses
1.6 Scope of the Study
1.7 Significance of the Study
1.7.1 Management
1.7.2 Industry
1.7.3 Regulatory Authorities
1.7.4 The general Society
1.8 Operationalization of Variables
1.9 Operational Definition of Terms
CHAPTER TWO: REVIEW OF LITERATURE
2.1 Conceptual Review
2.1.1 Performance Management (PM)
2.1.1.1 Goal Setting
2.1.1.2 Training and Development
2.1.1.3 Communication
2.1.1.4 Motivation
2.1.2 Organizational Performance
Content
2.1.2.1 Firm survival
2.1.2.2 Employee Satisfaction
2.2 Theoretical Review
2.2.1 Theories of Performance Management
2.2.1.1 Goal Setting Theories
2.2.1.2 Training and Development Theories
2.2.1.3 Theories of Communication
2.2.1.4 Motivation Theories
2.2.2 Theories of Organizational Performance
2.2.2.1 Theories of Firm Survival
2.2.2.2 Theories of Employee Satisfaction
2.3 Empirical Review
2.3.1 Performance Management
2.3.1.1 Goal Setting
2.3.1.2 Training and Development
2.3.1.3 Communication
2.3.1.4 Motivation
2.3.2 Organizational Performance
2.3.2.1 Firm Survival
2.3.2.2 Employee Satisfaction
2.4 Gaps in Literature
2.4.1 Gaps in Concept
2.4.2 Gaps in Theory
2.4.3 Gaps in Empirical Literature
2.5 Conceptual Model
CHAPTER THREE: METHODOLOGY
3.0 Introduction
3.1 Research Design
3.2 Population
3.3 Sample size and sampling Technique
3.4 Method of Data Collection
3.5 Research Instrument
Content
3.6 Pilot Study
3.6.1 Validity of the Research Instrument
3.6.2 Reliability of the Research Instrument
3.7 Method of Data Analysis
3.7.1 Research Model
3.7.2 Apriori Expectation
3.8 Ethical Considerations
CHAPTER FOUR: DATA ANALYSIS, RESULTS AND
DISCUSSION OF FINDINGS
4.1 Data Analysis, Interpretation and Discussion
4.1.1 Restatement of Objective and Research Question 1
4.1.2 Restatement of Objective and Research Question 2
4.1.3 Restatement of Objective and Research Question 3
4.1.4 Restatement of Objective and Research Question 4
4.2 Summary of Findings
CHAPTER FIVE: SUMMARY, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
5.4 Contribution to Knowledge
5.4.1 Contribution to Conceptual
5.4.2 Contribution to Theory
5.4.3 Contribution to Empirical
5.5 Implications of Findings
5.5.1 Implication for Management Practice