ON ORGANISATION EFFECTIVENESS THE IMPACT OF CONFLICT MANAGEMENT

ABSTRACT

This research work examines the impact of Conflict Management on Organisational Effectiveness with special reference to Guaranty Trust Bank Plc.

This project is patterned into five chapters, the first deals with the study; it also reveals the statement of problems, objective of the study, significant of the study, research questions and limitations of the study and equally mentions the definitions of terms.

In addition, chapter three deals with methodology and thus adopted the technique of personal interview.

There is a great emphasis on sources of data, population sample and determination of sample size.

Meanwhile, chapter four deals with the summary, conclusion and recommendation of the study.

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TABLE OF CONTENTS

Abstract

CHAPTER ONE

1.0    Introduction

1.1   Background of Study

1.2   Statement of Problems

1.3   Research Objectives

1.4   Research Question

1.5   Research Hypothesis   

1.6   Scope of Study

1.7   Significance of study

1.8   Limitation of study

1.9   Definition of terms

CHAPTER TWO

2.0   Literature Review

CHAPTER THREE

3.0   Research methodology

3.1   Research Design

3.2   Population of study

3.3   Sampling Design and Procedure

3.4   Data Collection Instrument

3.5   Administration of Data Collection Instrument

3.6   Methods of data analysis

CHAPTER FOUR

4.0   Data Presentation and Analysis

4.1   Data Presentation  

4.2   Test of Hypothesis 

CHAPTER FIVE

5.0   Summary, Conclusion and Recommendation

5.1   Summary

5.2   Conclusion

5.3    Recommendation

References

Questionnaire

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