CHAPTER
ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The term motivation
was originally derived from Latin, word “motive” which means the main sprays of
action in people. The leader who to incite his follower to reach an objective
must hold out the promise of rewarding them. An the reward people seek in life
is to fulfill their want, drive and need.
Motivation is
interested in the “Why” of human behaviours it tries to unravel the rationales
behind human behaviours. Although not all human behaviors are motivated, some
are no reflex action habit or instruct, a manager is only interested in those
behavior that can be motivated when an individual is left with a choice.
Motivation are
those things, which induce an individual to perform. It could be tangible
(extrinsic) or intangible (intrinsic). A manager can make effort directed
toward sharing motivation by establishing an environment conducice top
ascertain drive, i.e motivation is something use toward achieving a desired
goal e.g. higher pay, a prestigious title, development of employee’s etc. what
a manager to perform effectively and efficiently leads to the company folding
up due to the goals of the organization being hindered.
1.2 STATEMENT OF PROBLEMS OF THE STUDY
There
effectiveness of management depend on its ability to satisfy the needs of its
work force.
What are the
factor that often motivating entrepreneurs of perform optimally in Nigeria
How motivation
influence employee’s performance in an organization.
How does
motivation improved the performance of employees in an organization
What are the
effect of motivation in the organization
1.3 AIMS AND OBJECTIVE OF THE STUDY
These are the
purposes, aim and targets which the research project is designed to meet, the
fundamental objective of the write is to comply with the partial fulfillment of
the requirement for the award of National diploma in business studies of kwara
state polytechnic, Ilorin.
The broad topic
of the project, which is the motivation as a tools of four improving employee’s
performance in a service company, a case study of zenith bank plc.
Firstly, to find
out the method of research carried out by the method of research carried out by
the zenith bank plc.
It will make
workers to be efficient and effective in operation which will result to higher
performance.
It also easy to
know the technique use in motivating employees (zenith bank staff member for
higher performance.
1.4 SIGNIFICANCE OF THE STUDY
This research
work is expected to contribute immensely to the recognition of motivation as a
tools of improving employees performance in a service companies.
Motivation has
become increasingly important for organization and companies of all size that
to reach their organization objective in a competitive market place.
Top performance
of an organization consistently provide high quality work, maintain a high level
of performance.
High level of
motivation can help keep employees committed to working hard and contributing
as much value as possible to the organization to achieve their goals.
1.5 SCOPE OF THE STUDY
This study looks
into perfect fact of motivation as a process of attaining organization
objective.
Motivation as a
topic that very comprehensive in nature that is why we cannot write everything
about it but for the purpose of the study we will concern ourselves about
concept with how motivation can be use to attaining organization objective and
goals.
1.6 LIMITATION AND CONSTRAINTS TO THE STUDY
The major
limitation to this project work is time i.e. time was not enough to carryout
the research to its fullness.
Also finance is
one of the limitation that was hindering a proper research work and lack of
co-operation of some members staff are failing to disclose important that were
needed this research project.