ABSTRACT
The study is focused on the motivation and
workers productivity (A Case Study of Umuahia North Local Government Council).
The population of the study was 96, the sample used is 83. The primary data
were collected through the instrument of questionnaire, interviews and
observation. The secondary data were collected from textbooks, journals,
magazines, newspapers and libraries. The researcher find out that employee can
improve their performance if they are motivated in the workplace. Also identify
how productivity can be improved through effective and efficient motivation.
The researcher recommended that there is relationship between motivation and
performance in the organization. Money is a motivator and also influences the
worker in the organization. Management style also has effect on the employee’s
performance. In conclusion organization that intend to grow must attain and
maintain a high level of employee motivation in the organization.
TABLE
OF CONTENTS
CHAPTER ONE: INTRODUCTION
1.1 Background
of the Study
1.2 Statement
of the Problem
1.3 Objective
of the Study
1.4 Research
Question
1.5 Research
Hypothesis
1.6 Significance
of Study
1.7
Limitation of the Study
References
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Theoretical
frame work of the study
2.2.1 Measuring Productivity
2.2.2 Total Productivity
2.2.3 Partial Productivity
2.3. Current
Literature On Theories Postulated
2.3.1 The Traditional
Model
2.3.2 The Human
Resources Model
2.3.3 Herzberg’s Two Factor Theory Of
Motivation
2.3.4 Abraham Maslow’s Need Hierarchy Theory
2.3.5 Porter And Lawler Motivation Theory
Model
Reference
CHAPTER
THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research
design
3.2 Sources of Data
3.3 Primary source of Data
3.4 Secondary source of Data
3.5 Population of the Study
3.6 Method of Data collection
References
CHAPTER
FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Data presentation
4.2
Data analysis
4.3
Hypothesis Testing
CHAPTER
FIVE: SUMMARY OF FINDING, CONCLUSION AND RECOMMENDATION
5.1 Summary of Fining
5.2 Conclusion
5.3 Recommendation
Bibliography
Appendix
CHAPTER ONE
1.1
BACKGROUND OF THE STUDY
There is
probably no concept more important than motivation, in the study of employee’s
behavior in many organization. A manager may consider motivation as an
inducement (financial or otherwise) given to the employees to ginger them to
work more. By this measure, organization goals and objectives are achieved. On
the other hand, employees usually associate motivation with some monetary
values.
Motivation is a
pervasive function that cuts across all aspect of employee’s development. It is
often discussed by people in any organization. Management cannot operate in
isolation of their employees because they are human beings and not machines or
tools which are utilize recklessly or in a rough manner.
In today’s
economy, employers have gone beyond being just employers because of their
interest in the management of employee’s productivity.
Most
business personnel have realize more than ever before that their organizational
set goals and objectivities cannot be achieved if their employee do not perform
as much as expected. This is the reason for much concentration of effort on the
concept of motivation which is concerned with encouraging workers or employees
to attain to the best of their ability.
Human resources,
both in private or public sector are the most assets essential in any given
organization, hence must be handled with care. Motivation of the employee is
the areas management should concern in other to ensure the realization of the
planned goals and objective of their organization.
People go to
work in organization not for the sake of work itself but with the aim of
achieving their individual objective. It then follows that the key of
motivation is the satisfaction of needs. A worker will be motivated if he feels
his organization is helping him to satisfy needs to a reasonable extent. In
view of the fact that needs are sophisticated in nature, there has been a
growing importance to understand these needs by some behavioral scientists.
Thus, we have a lot of motivational theories like those propounded by Abraham
Maslow, Vroom, Fredrick Herzberg to mention but a few.
The needs of
people are in a continuum; sometimes it could be intrinsic or extrinsic. An
individual’s need, at any particular times depends on the value he places on it
at that time and most times it goes hand in hand with societal values. So,
different people would want and need different things in different situation
and at different times. (Drucker 1974:120)
In Nigerian, a
critical analysis of many enterprises would reveal that both the intrinsic and
extrinsic reward for work is neglected. In
this age and time when every nation is striving to be on top of others
technologically, politically and economically, the problem of motivation cannot
be over emphasized and should not be trampled under the fact , as the will to
do” is an essential ingredient of a labor force.
Management is
best understood from a resource base perspective. All organization use four
base kinds of inputs or resources from their environment, human, finance,
materials and information resources. Management is responsible for cobbling and
coordinating resources to achieve the organizational functions or activities,
planning and decision making, organizing, leading and controlling.
There is a range
of motivational techniques that can be used to improve productivity, reduce
workforce stress and increase self confidence. Some managers believe that they
can achieve result from teams by using coercing methods.
However these
factors can indeed produce result, the effect will probably be much more short
term and will mean that staffs are forces on achieving business objectives but
rather on simply keeping their jobs.
1.2
STATEMENT OF THE PROBLEMS
As the society is dynamic, the
business environment, is becoming sophisticated due to technological
advancement and the need for motivation is to increase the rate of employee’s
productivity. Motivation is a multivariate function consisting of such
variables as the existence of desired need. Furthermore,
Motivational facilities in some organization tail to satisfy the actual needs
of the employees. This is because, those facilities in most cases are
mere management ideas which may not actually respect employees desires.
More so, there mismatch in drawing a relationship, between employees needs and
the incentives for satisfying them.
Owing to the catalytic implication of this management inadequacies on
productivity, this project is being undertaken to assess those problems and
proffer possible solution in Dream tower restaurant, Abakaliki, Ebonyi State.
1.3 OBJECTIVE
OF THE STUDY
1) To
examine and know the impact of motivation on employees productivity
2) To
investigate how motivation as a management skill help in enhancing productivity
3) To
ascertain the various motivational benefits available in Dream tower restaurant,
Abakaliki, Ebonyi State and their relationship
with the productivity of the employees.
4) To
find out whether any of the benefits formally enjoyed by the employees in Dream tower restaurant,
Abakaliki, Ebonyi State has been withdrawn. If
so, what is the effect on the dedication and loyalty of the workers?
5) To
offer useful recommendation to Dream tower restaurant, Abakaliki, Ebonyi State
based on the researcher’s findings
1.4
RESEARCH QUESTIONS
This research will attempt to answer the
following question
1) Why
do people accept job in Dream tower restaurant, Abakaliki, Ebonyi State
2) To
what extent does motivation influence productivity of Dream tower restaurant,
Abakaliki, Ebonyi State?
3) What
is the impact of motivation on employees performance?
4) Are
employees truly motivated in Dream tower restaurant, Abakaliki, Ebonyi State?
1.5 RESEARCH
HYPOTHESIS
H0:
There are no influence of motivation in Dream tower restaurant, Abakaliki, Ebonyi State
H1:
There are influence of motivation in Dream tower restaurant, Abakaliki, Ebonyi State
H0: There are no impact on workers performance
1.6
SIGNIFICANCE OF THE STUDY
The researcher
hopes that the finding and suggestions would enable for effective management of
workers towards achieving organizational goals. The study will enable management
of Dream tower
restaurant, Abakaliki, Ebonyi State to identity how
productivity can be improved through effective and efficient motivation.
It will also be
of benefit for policy makers in various forms of business organization. It will
be of immense guide to future researchers who intends to exploit and understand
further concepts of motivation as a managerial tool to enhance productivity in an
organization like Dream tower restaurant, Abakaliki, Ebonyi State.
1.7
LIMITATION OF THE STUDY
The research
work is limited to Dream tower restaurant, Abakaliki, Ebonyi State.
The main constraint of the research is divided into the following parts.
a) Time
constraints- due to the short time given for the study, the researcher could
not get all the required information needed for the study.
b) Finance-
as a result of money constraint the researcher had not enough money to carry
out the study beyond the level. The researcher could not visit places where
necessary information relevant to the study could be obtained.
c) Attitude
of respondents – some of the respondents were unwilling to cooperate with the
researcher because they felt, they have nothing to benefit from the study both
financially and otherwise. Besides they were afraid of losing their jobs, if
all information needed are released to the researcher.