MANPOWER PLANNING, WORK ENVIRONMENT AND SERVICE DELIVERY

TABLE OF CONTENTS

CHAPTER ONE: INTRODUCTION                                                               

1.1              Background to the Study                                                                                          

1.2       Statement of the Problem                                                                                                   

1.3       Objective of the Study                                                                                                       

1.4       Research Questions                                                                                                    

1.5       Hypotheses                                                                                                                

1.6       Significance of the Study                                                                                          

1.7       Scope of the Study                                                                                                    

1.8       Operational Definition of Terms                                                                                

1.9       Chapter Outlay of the Study                                                                                     

CHAPTER TWO: REVIEW OF LITERATURE                                                     

2.0.      Introduction                                                                                                               

2.1       Conceptual Model                                                                                                     

2.1.1    Manpower Planning                                                                                                  

2.1.2    Work Environment                                                                                                            

2.1.3    Service Delivery and Health Care provision in Nigeria                                                    

2.1.4.   Gap in Literature                                                                                                         

2.2       Theoretical Framework                                                                                               

2.2.1    Herzberg’s Two-Factor Theory                                                                                   

2.2.2.   Human Capital Theory                                                                                                                                                                                                                             

2.3       Research Model                                                                                                          

2.4        Review of Related Studies                                                                                         

2.5       Ogun State in Brief                                                                                                            

CHAPTER THREE: METHODOLOGY                                                                                

3.0       Introduction                                                                                                               

3.1       Research Design                                                                                                               

3.2       Population                                                                                                                          

3.3       Sample size and sampling Technique                                                              

3.4  .     Research Instrument                                                                                                   

3.5.      Secondary Data                                                                                                          

3.6.      Method of Data Collection                                                                                         

3.7       Method of Data Analysis                                                                                           

3.8       Ethical Consideration                                                                                                 

CHAPTER FOUR: DATA ANALYSIS, RESULTS AND

DISCUSSION OF FINDINGS                                            

4.0       Introduction                                                                                                               

4.1       Presentation of Data                                                                                                   

4.2       Section A: Analysis of Demographic Data                                                                

4.2.1    Inferences from Respondents Characteristics                                                            

4.3       Analyses of the collected Data                                                                                  

4.4.      Test of Hypotheses                                                                                                     

4.5       Discussion of Findings                                                                                                       

4.5.1    Research Question One: How does effective manpower planning affect service

delivery in Ogun state hospital   management board?                                                      

4.5.2    Research Question Two: To what extent does work environment affect service

delivery by hospitals in Ogun state hospital management board?                                    

4.5.3    Research Question Three: What are the causes of inadequate work environment

on service delivery in ogun state hospital management board?Research Question

 Four: What is the public perception of service delivery in Ogun                                    

4.5.4        State hospital management board?                                                                                                                                                                                                               

CHAPTER FIVE: SUMMARY, CONCLUSION

AND RECOMMENDATIONS        

5.0           Introduction                                                                                                                

 5.1     Summary                                                                                                                     

 5.2      Conclusion                                                                                                                  

 5.3      Recommendations                                                                                                      

 5.4      Contribution to Knowledge                                                                                        

 5.5      Suggestion for Further Research                                                                                

References                                                                                                                            

Appendices                                                                      

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