KCB Pepea Card – Activation, Top Ups, Balance, Withdrawal and Charges

KCB Pepea Card

KCB Pepea card is a prepaid MasterCard that gives you less worries and more security when you travel. KCB Pepea card enables you access more destinations in Kenya and worldwide.

KCB Pepea card requires you to load funds before spending. It gives you the convenience to make cashless payments during travel, shopping at retail outlets, shop online, fuel, dine and make payment within Kenya and 35milIion outlets worldwide. It allows easy loading of cash using KCB Mobile banking, KCB Mtaani Agents, via M-Pesa and Internet banking.

Cash withdrawal can also be made at over 950 KCB and partners ATM outlets [PesaPoint, Kenswitch ATMs] and at over 8,000 KCB Mtaani Agents. KCB Pepea card offers greater security and protects your card from getting skimmed. it gives you more freedom to enjoy life in a sale, simple and smart cashless way

KCB Pepea Card Activation

♦  Dial *522*2#
♦  Follow the steps and activate the card.
♦  You will receive a welcome message with your secret mobile banking PIN number.

 Some tips on fraud and KCB Pepea card safety.

♦ Never give your card details over the phone unless you have initiated the call.
♦ Never give your PIN to anyone, even if prompted to do so at a KCB call center or by someone claiming to be one of KCB staff members.
♦ Never let anyone take your card away. You have the right to be present when the merchant processes your transaction.

♦ Report your stolen or lost card immediately by calling 0711087000 or email contactcentre@kcb.co.ke.
♦ Please memorize your PIN number and discard after you have revealed and noted it. The PIN will be required when accessing cash at all ATMs and when paying

KCB Pepea card

KCB Pepea Card – Benefits

♦ One can activate another card/block existing card through their mobile phones to avoid fraud
♦ Can be used to fueling, dining, traveling, at the POS
♦ Convenient to use
♦ Safe and secured
♦ Can be used for online transactions

♦ Can be loaded via M-PESA, Mtaani agents or any KCB branch
♦ A transit card that can be used for paying transport
♦It’s globally accepted
♦It is not linked to a person’s account

KCB Pepea Card Charges

♦ For every withdrawal within the KCB ATMs is charged at KES 30
♦ For every withdrawal in other non KCB ATMs is charged at KES 275
♦ No joining fees

How to load a KCB Pepea Card

 Load KCB Pepea Card Via KCB Mobile Banking for KCB Account Holders

♦ After activating your Pepea Card with *522*2#, go to KCB Mobi via *522#
♦ Select “my account”(option 8) on the menu.
♦ Select “card”(option 3) on the menu
♦ Select “ADD KCB Card (option 2)

♦ Follow instructions-Note that card number is the 16 digit card number on the face of the card.
♦ Upon successful addition, go back by entering 0(zero) on the menu and select “Load Card”
♦ Follow instructions to load from your KCB account.

Load KCB Pepea Card Via KCB Mtaani for FREE

After activating your Pepea Card visit any KCB Mtaani Agent to deposit cash into your card FOR FREE.

Load KCB Pepea Card Via Mpesa

♦  After activating your Pepea Card, exit KCB mobile banking.
♦  Go to Safaricom menu on your phone
♦  Go to MPESA Paybill and enter 522522
♦  Enter your 16 digits card number
♦  Complete transaction

 KCB Pepea with M-PESA Loading Charges

When loading your Pepea Card with amounts equal to or less than Ksh.100 the transaction cost is 0 thanks to M-PESA Kadogo. For amounts above Ksh.100, the transaction charges rise sharply with Ksh.101, for instance, incurring Ksh.23 and Ksh.1000 costing Ksh.34.

Thus, if you are transferring low amounts you may want to consider doing multiple transactions. To check the current rates, dial *234# then go to My M-PESA Information > Tariff Query > Lipa na M-PESA then enter 522522 as the Paybill Number followed by the amount you wish to transfer.

Pepea Prepaid Mastercard

A load and transact, tap and go card available to both KCB and non-KCB customers.

Benefits

♦  No joining fees
♦  Can be used to fueling, dining, traveling, at the Point Of Sale (POS)
♦  Convenient to use
♦  Safe and secured
♦  Can be used for online transactions
♦  Can be loaded via M-PESA, at a KCB Agent or any KCB branch

♦  One can activate or block card through their mobile phones to avoid fraud
♦  Can be used as a transit card for paying transport (tap and go)
♦  It’s globally accepted
♦  It is not linked to a person’s account

Rates & Fees

Normal ATM withdrawal charges of;♦  KCB ATMs – Kshs. 30
♦  Other local ATMs – Kshs. 275

KCB Pepea Card Contacts

Website: Interactive 24h chat on www.kcbbankgroup.com

SMS: 22522

Mobile: 0711 087 000/ 0732 187 000

Email: contactcentre@kcb.co.ke

KCB Pepea Card Twitter

Tweets by KCBGroup

KCB Pepea Card News

Kenya’s Public Service Vehicles cashless system fails to kick-off

Most public service vehicles on various routes in Nairobi did not implement the new cashless fare system Monday. Matatu operators and passengers interviewed at various bus stations within the city said the roll-out should have been done gradually to enable all commuters to acquire the cards.

Some lauded the efforts by the Transport ministry while others said the system will not be effective in the rural areas, especially for the old people. Sarah Wanaga, a Nairobi student, said she had already acquired the card but did not use it Monday.”I got the card to avoid the last-minute rush but I have boarded a matatu and everything seems to be normal on the road,” Ms. Wanaga said.

The payment system was initially meant to kick off in July this year but was extended to Monday.
However, commuters and matatu operators were not ready to implement the system Monday while some passengers like Ms. Wanaga had the card but could not use them. According to a Kenya Bus manager, the people should have been educated on the benefits of the cashless system and how to use it before being rolled out.

The manager, who declined to be identified, said passengers were not versed with what they are required to do with the cards. Most commuters who rely on the public transport system were not aware that they should have had the cards by Monday. Hassan Farah, a Nairobi resident living in Pangani, lauded the efforts to have the cashless system in place, though he had not prepared for one.

Matatu operators were reluctant to adopt the system for fear of losing jobs. Meanwhile, Transport Cabinet Secretary Michael Kamau Monday said no PSV will be cleared by the inspection unit without a cashless system in place. The CS said the directive issued to the Motor Vehicle Inspection Unit became effective Monday. He spoke when he launched the Kenya Commercial Bank (KCB) electronic commuter card, also dubbed Pepea Card.

“I know we shall experience some teething problems in the initial stages of implementation but I believe that with time things will fall into place,” Kamau said. The KCB Pepea Card will allow its users to not only pay for transit but also use it at all point-of-sale terminals including retail stores and fuel stations.
KCB Group Chief Executive Officer Joshua Oigara said the bank had already been given the go-ahead to offer the service by the Central Bank of Kenya, which was required to scrutinize all the cashless payment vendors to help protect commuters from fraud.

“We are hoping to launch a million cards between now and early next year. The card is absolutely free and one can load it from their mobile phone through KCB mobile banking, KCB Mtaani agents and Mpesa,” Oigara said Government-Sponsored Undergraduate Students. These are government-sponsored students admitted through Joint Admission Board. They pay directly for the following; however, students are advised to have Kshs 9,000 and Kshs18, 000 to cater for books and catering respectively per year.

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