CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Performance appraisal is a development process, since it seeks to identify the strength and weakness of the employee as a guide to his/her further development.
It is usually made in prescribed manners at specific intervals such as quarterly, biannually or assesses his on the job performance, and were necessary give his guidelines and advice for improving efficiency and effectiveness. An effective performance appraisal review system services these general purposes, in other words, the essence of performance appraisal is to give information for promotion purpose, pay increase, training and development and discharge of employee. Again, it provide employee with constructive feedback on how they are performing their jobs as viewed by their managers, thus, leading to released productivity. Fligo (1989-2004 identified the following three appraisal as follows.
2. A casual and unsystematic approach
3. The traditional and higher systematic measurement of
a. employee characteristics.
b. Employee contribution. Both
Mutual goal setting through a management by objective programme (MBO) that effective performance appraisal system have the potential to provide opportunities for managers and employees to communicate and agree upon what is expected of each and plan for performance based on the overall objectives of the organizations. Legal implications often dictate the need for job to be defined explicitly for objectives to be set and agreed upon any managers and employees, and performance to be based on critical that include more than just judgment of the managers to be able to individual as a possible.
1.4STATEMENT OF THE PROBLEM:
The primary aim of every establishment including ABC transport is the maximization of profit, which could easily be attained through staff productivity. ABC transport management does not have adequate appraisal system which leads to promotion, pay increase, training and development. This affect employee’s performance adversely leading to low morale and low productivity. Therefore, the above has necessitated the work.
1.5OBJECTIVE OF THE STDY
The main objective of this research is to examine the major impact of performance appraisal on staff productions. this study will among other things:
· Identify the various performance appraisal techniques used by the management of ABC transport in relation to productivity.