How do I correct a mistake on my EDD claim form?
If you make a mistake on the paper form, you must request a replacement by Contacting UI or through Ask EDD as indicated below:
- Category: Unemployment Insurance Benefits.
- Sub-Category: Certify for Continued Benefits.
- Topic: Need Replacement Claim Form.
How do I update my EDD claim?
You can reopen your claim any time following the steps below:
- Step 1: Access your UI Online account. Log in to Benefit Programs Online and select UI Online.
- Step 2: Select Reopen Your Claim. Select Reopen Your Claim from the Notifications section of your UI Online homepage.
- Step 3: Check your status.
How can I talk to someone about my unemployment claim?
Call IDES Customer Service Center at 800-244-5631 for questions around your claim. You can also call this number it you were unable to file your claim because of capacity or system limitations or to discuss backdating your claim with a representative.
What is the phone number to file weekly unemployment claim?
Contact the Claim Center toll free at 1-866-783-5567 if you have any questions about how to complete the answers or how to use the Voice Response System.
How do I talk to a live person at mass unemployment?
Our main Call Center can be reached at (877) 626-6800 from 8:30 a.m. to 4:30 p.m., Monday through Friday. Multilingual call agents are available.
Why is my mass unemployment on hold?
Unemployment claims on hold
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information.
What is the email for Pua unemployment?
If you are looking to have the effective date of your claim earlier than the week in which you opened your claim, you can call the PUA Call Center at 855-284-8545 OR you can send an email request to UCpua@pa.gov. Email Backdating Request: Include “Back Date Request” in the subject line of the email.
How do I check my mass unemployment status?
Through the POSC
- Login to the POSC.
- Open Manage Claims and Payments.
- Click Inquire Claims Status to open the Search for Claims panel.
- Select Provider ID from the drop-down list.
- Enter either: The ICN.
- Click Search.
- Users can press the “print” button on their browser to print a copy of the claim status.
How do I file my weekly unemployment claim online?
When requesting weekly unemployment benefits online, we strongly recommend using a laptop or desktop computer.
- Log in to your UI Online account.
- Select Request benefit payment on your account home page.
- Follow the prompts to request a benefit payment.
- Print the confirmation page for your records.
Is mass unemployment open today?
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.