How do I reset my Spypoint camera?
Simply access the “evo.exe” (evomac. zip if using a MAC) software sitting on the SD card, and perform a “factory reset”. Then click on “save settings” and this will reset any faulty values.
Why is my Spypoint link micro camera not working?
Check the batteries, change AA batteries to new ones, charge LIT/12 V battery pack. If possible, try a new, freshly formatted microSD card. Ensure the antenna is screwed in securely and is not damaged. Check if the camera is receiving a good signal on site.
How do I contact Spypoint customer service?
- USA. Toll free: 1 888 779-7646. Fax: 819 751-7000.
- Canada. Phone: 514 868-1811. Toll free: 1 888 779-7646. Fax: 819 751-7000.
- Europe. Phone: +49 (0) 36331-403333. Fax: +49 (0) 36331-505422.
Can I track my Spypoint camera?
If stolen there is a button you can press on the app to report that camera stolen. They can track it down if it’s has batteries. No one else can use the camera if they steal it. The second they try it alerts spypoint of it’s location.
How do I send a Spypoint camera back?
If you would like to send your device for repair, contact us to have the information regarding the reparation of your camera (cost, process and tracking number). You will be responsible to ship your device to us.