How to reset xfinity internet

Why is my Xfinity Internet not working?

Restart Your Device (Gateway/Modem)

Choose the device that has technical issues. Tap Restart this device if you’re on an Apple device. If you’re on an Android device, tap the Troubleshoot option instead. It’ll take five to seven minutes to scan your system, restart your modem and check its performance.

How do I reset my Internet connection?

Steps to Reboot a Router and Modem
  1. Unplug the router and the modem.
  2. Wait at least 30 seconds.
  3. Plug in the modem.
  4. Wait at least 60 seconds.
  5. Plug in the router.
  6. Wait at least 2 minutes.
  7. When the router and modem restart, test to see if the problem went away.

How do I fix my Xfinity WiFi?

Troubleshoot Internet through My Account
  1. Go to the Internet Service tab in My Account (you may be asked to sign in using your Xfinity ID and password).
  2. Scroll down to Devices. Find the modem and select Restart Modem.
  3. Select Start Troubleshooting to begin your modem restart. This can take up to seven minutes.
You May Also Like