How do I reset my doorbell camera?
Performing a hard reset
To perform a hard reset, hold down the orange button for 20 seconds. After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting. It may take a minute to fully complete this process.
Why won’t my SimpliSafe doorbell connect?
If it is not blinking at all, check that the mounting plate has good contact with the gold pins on the doorbell. Make sure the mounting plate isn’t too tight that it is bending, preventing good contact with the gold pins.
How do you set up a SimpliSafe doorbell?
Why does my SimpliSafe doorbell camera keep going offline?
There are two main reasons that a SimpliCam may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Simply unplug your camera, move it close to the router, and plug it back in. Once it has rebooted, try live streaming again.
How do I get my SimpliSafe camera back online?
If your camera is not currently connected to WiFi:
If your camera has a blinking white light when plugged in, you can install it normally. If not, you may need to reset your camera. You can do this by holding down the button on top of your camera for 10 seconds. You can then follow the normal installation instructions.
Why is my SimpliSafe keypad offline?
Keypad Out of Range is a message that appears on your Keypad whenever the device is not communicating with your Base Station. There are two primary reasons that this error will appear: The Keypad is too far away from or cannot communicate with the Base Station. The Keypad is not paired with the Base Station.