How to reset nixplay frame

Unplug the AC Adapter from the frame. Using a paperclip, press and hold the reset switch button inside a small hole, location noted below based on the model. (Please do not use a push pin as it can damage the switch. For Nixplay Original Frame models, the reset button is located in the hole below the power plugin.

For Nixplay Wi-Fi Frames:

Try turning the frame off, then turning it on again. If this fixes the issue, make sure your frame’s software is updated to the latest version. If restarting the frame doesn’t work: You can try performing a factory reset on your frame. Follow these instructions to reset your frame.

Check that the router firewall and MAC address filtering is on. Some routers have built-in firewalls preventing other devices from being connected to the network. This is the same case as MAC Address filtering, so you won’t be able to connect. Check these settings on the router itself.

Here are some things you can try if your Nixplay frame is restarting or rebooting automatically: Your frame’s Motion Sensor and/or Sleep Functions might be enabled. Your frame might not be securely plugged into a wall socket. Check if your frame’s power adaptor is securely plugged in.

If the screen of your Nixplay frame flickers, try these troubleshooting steps: Plug the frame into a different power outlet. If the issue still persists, please contact our customer service team. Kindly include a 10 to a 15-second video showing the frame’s flickering screen.

In this Article:

Once you log in at www.nixplay.com, go to ‘Frames‘ and select your frame. Go to Settings, and look for Sleep Schedule and Motion Sensor. Either function can be activated/de-activated by switching the on/off button.

Any new software updates will be automatically downloaded and installed on powering up. You can perform a manual check on your frame. Use your remote to go to ‘Settings’ -> ‘Software Update‘ -> Check for Updates and follow the on-screen instructions.

To change your password or registered email address online, click on the Account tab once you have logged in. Type in your new password or email address, then select ‘Save these settings’. On the mobile app, you are only able to change your password (which is done by selecting the Account settings icon.

Supported Android Devices

You can download the Nixplay App for iOS or Android to confirm device compatibility.

Sending photos using the mobile Nixplay App

Download the mobile Nixplay app from the Apple App Store or from Google Play. Once you have created an account and/or logged in, select ‘Send Photos‘ from the home screen. Select whether you want to send photos from your phone camera library or directly from your camera.

The frame has a total of 8GB of storage, 6GB is for photo storage and 2GB for the System. 25,000 photos is the noted number the frame will support.

Yes you can transfer photos from iPhone or Android phone directly to the frame, just download the free app ” frameo” from App store or Google play to your smartphone, add the frame by pairing the code generated from the frame, then you can select photo from your album or take a photo and send, the frame will receive

Top tips for transferring photos to your digital frame

Some models include the familiar ports for memory cards and USB flash drives, while many modern frames feature in-built Wi-Fi, allowing you to send pictures to the frame wirelessly via email, partner apps and even social media.

Just write a normal email and then “add attachment” and choose the picture(s) you want to send to your frame, click ” SEND ” and that’s it!

Using the Pix–Star Snap Android App to upload multiple pictures at once and see history. If you started using it already this tutorial will help you how to do multi selection of pictures to upload more than just 1 picture at a time. It will also show you how to navigate the history of the files you already sent. 1.

Select the files you want to delete by clicking on the central button of the remote control ( ). Click on the “Menu” button of the remote control, and select “copy selected files to…” Go back ( ), and select the folder of your choice. Click on “Menu” again and “select”.

1- configure the Wi-Fi connection to your Wi-Fi router. This is done either through the start up wizard that shows up at first use or through the Change Settings menu, then Wi-Fi menu. 2- register your Pix–Star by going to www.pix–star.com and pick up a dedicated email address for your frame.

Send pictures directly to the frame by email!

You can visit www.pix–star.com to register your frame within minutes. Choose a personalized email address for the frame and you are ready to send, receive, share and enjoy pictures on your Pix–Star!