How to install spiceworks network monitor

Just click the Add Server or Add Switch buttons to bring up the “add device” window. Now you just need to enter the IP address or hostname of the device and provide the credentials to login.

Spiceworks scans a PC’s local network and reports on the health of various items. You can tell which printers are running out of ink, which PCs have out-of-date virus scanners, and so on. To monitor PCs, you need to be a systems administrator with a network administrator login for the computers in your office.

Setting up the help desk

Simply choose the access level you want them to have and click + Administrator or + Tech. Enter their name, email address and hourly rate (if you need to keep track of ticket costs). They’ll receive an email from Spiceworks with a link to register their account and choose a password.

Spiceworks makes software and online services for use inside businesses, but it’s not like most business-software outfits. The Austin, Texas-based company gives its software away for free — all of it. All of the company’s software and services are designed to make money from advertising.

Your one-trick pony IT help desk solution

But Spiceworks is completely free, so it could be worth your while to give it a shot, depending on your specific needs.

Spiceworks is great for managing help desk tickets. Create multiple ticket templates to capture the details we truly need from end-users. We have found that the mobile application for iOS and Android to be the best on the market. It has a great GUI, very user friendly, informative, and easy to set up.

SpiceWorks is as secure as anything else internally on your network. But there are always steps you can take to make it more secure should you wish. Changing the port in which SpiceWorks operates on is a good place to start.

I’m thrilled to officially announce that the Spiceworks Help Desk Cloud Edition is now available for free to any and all users. Moving forward, it will be a free, ad-supported product, just like its on-premise predecessor.

We work with advertisers to run relevant ads in the side bar for products that you could find useful. The money we receive from these ads allows us to provide the application at no charge to IT pros around the world.

Spiceworks cloud management tools help you assemble your IT cloud services in one convenient spot – for free! With Spiceworks, you’ll get an integrated view of your entire on- and off-premise cloud infrastructure.

Newly created Spiceworks accounts will not be able to log in without our direct assistance. Of course, this is not an experience we want any of our members to have. As a result of this, we’ve decided to deprecate the current mobile apps and instead focus on providing a premium mobile-browser experience.