Is Zalora available in Malaysia?
With the widest selection of fashion apparel you can possibly find, and outstanding services like lightning-fast shipping, cash-on-delivery, and free returns, ZALORA brings you the best of Malaysia online shopping today!
Does Zalora sell fake?
ZALORA does not sell fake products to its customers. Despite its broadness, ZALORA endeavours to ensure visibility over our sourcing processes – particularly for “sold by Seller” items. All products sold on ZALORA are authentic.
How do I report Zalora?
We’re very sorry that you received a wrong or defective item and would like to make it up to you! Please let us know as soon as possible by calling our friendly customer service at (02) 858 0777 Mondays to Fridays, 9am-6pm.
Does Zalora Singapore ship to Malaysia?
We currently only deliver within the Philippines. However, if you are from any of the countries below where ZALORA is present in, do visit us at these websites!
Do you do international shipping?
| Singapore | www.zalora.sg |
|---|---|
| Malaysia | www.zalora.com.my |
| Hong Kong | www.zalora.com.hk |
| Indonesia | www.zalora.co.id |
| Taiwan | www.zalora.com.tw |
How can I chat with Zalora?
For further queries, please contact us on the following services:
- Email. Monday – Friday, 9 AM – 6 PM. EMAIL TO US >
- Chat. Virtual Assistant: 24 hours. Live Chat Support: Monday – Friday, 9 AM – 8 PM. CHAT WITH US >
- Instagram. @zaloramy. FOLLOW US >
- Facebook. FOLLOW US >
Is Zalora Singapore authentic?
You don’t need to worry about authenticity either, ZALORA Singapore only sells original shoes and is trusted by everybody! ZALORA Singapore is the region’s biggest fashion online platform here to serve all your fashion needs online.
Is Zalora good quality?
Legit and quality clothes
For their own Zalora line, their quality is alsobreally good. I’ve never had any problem with my orders. The only reason I exchange my orders is because of my own miscalculation in sizing. But the company itself is spot on with what I order.
Are Nike shoes in Zalora authentic?
I bought expensive stuffs from Zalora, like 3 Lacoste bags, Nike shoes, etc. All are legit. If the item is sold by Zalora, it is because Zalora is like your typical Department Store, they buy items from official distributors at a lower cost and sell them at their store.
How is Zalora measured?
Measurements
- Mobile App. On each product page, click on the “Size & Fit” tab where measurements are provided for the different available sizes.
- Desktop. In each product page, click on the “Size Details” tab, and measurements are provided for the different available sizes.
Is Zalora sizing accurate?
So the problem that Zalora is trying to solve for its customers is this: no two brands have the same sizing metrics, so every single size chart you see online is customized based on that particular brand and their sizing metrics. This is especially true for most blogshops in Singapore.
How does Zalora refund?
ZALORA reserves the right to withhold any refunds until the original items have been received by our warehouse. Shipping fees are non-refundable. Ensure that refund details given are correct and complete. Any incorrect and/or incomplete entries will be refunded entirely to Wallet Credit.
How can I cancel my order in Zalora?
To cancel your entire order or pull out specific items from it, head over to the “My Account” tab and click “Orders & Tracking”. After locating the right order number, click on “View/edit order” and hit the “Cancel items” button.
How can I contact Zalora seller?
Unfortunately, sellers are not allowed to contact customers. Please forward your inquiries to seller-support@my.zalora.com.
How do I cancel an online order?
Search for an online form on which to cancel your order.
Sign into your account and find your order listed. Then, click “Cancel” or fill out the cancellation form with your name, email, phone number, confirmation number, order number and a reason for the cancellation.
What does Zalora shipped means?
Shipped. (Local items) Order has been forwarded to the courier and will be scheduled for delivery. (Overseas items) Order has been forwarded to the courier and will be scheduled for delivery to the Philippines. In Delivery/ Out for Delivery. Order is on the way to you today.
What does it mean if your order is out for delivery?
What does “out for delivery” mean? “Out for delivery” means that the package you bought is on the truck that will drop it at your doorstep. It is another way of saying that the package is on its way to you and should be in your possession today or tomorrow at the latest.
What if I miss my Zalora delivery?
Missed a delivery from Zalora? Don’t worry, they’ll make a maximum of three attempts to deliver your order! If they fail to reach you at your specified shipping address on the scheduled delivery date, our partner courier will either send you a message or give you a call to inform you that he came but missed you.
What does it mean when your order is on its way?
What does it mean when a package is “In Transit” or “On its Way“? In Transit means your package is traveling to you and the carrier anticipates it will arrive safely. The status “In Transit” does not take into account whether your package is expected to be early, on time or late.
How late can a UPS package arrive?
How late does UPS deliver? Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
Why has my package been in transit for so long?
Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package. This means it can be located easily enough once you call attention to its absence.