How do I contact Spotify support?
Spotify’s US contact phone is 1-800-952-5210** and both info@spotify.com & support@spotify.com are valid contact mails through which Spotify offers customer support.
How do I speak to a live person at Spotify?
At the current moment, Spotify does not have any phone number with live customer support. There is no way to get ahold of live person via phone. The only known way to get a response from a live person to your request is to visit https://support.spotify.com/contact-spotify-support/ web page.
Does Spotify have a live chat?
While Spotify does not offer live chat, they also do not have a phone number to call. In total, there are 3 ways to get in touch with them.
How do I contact Spotify via email?
You can always e-mail support@spotify.com with your question or log into Twitter and send a tweet to @spotify. Be sure to include any information that might help the support team, including your username, so that they can investigate the issue.
How do I contact Spotify to cancel my subscription?
Firstly, log in to your account, and make sure you’ve cancelled any paid subscription plans – if you haven’t see ‘How do I cancel my Spotify subscription‘ above. Then, head to Spotify’s contact form, which can be found via Spotify’s help site > Account help > Close account.
Does Spotify have a customer service number?
Note: We don’t offer phone support.
Why can’t I cancel my Spotify subscription?
If you don’t see a cancel option, You might have subscribed to premium through the iPhone or iPad app. To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.
Will Spotify give me a refund?
If you’ve never used your Premium subscription, or have bought but not redeemed an online Spotify gift card, you can get a full refund within 14 days of purchase. Just contact us.
How do I cancel my Spotify Premium and get money back?
To cancel your purchase of a Premium Code, email Premiumcode@spotify.com with the full code number, and Spotify will refund you.
How long does it take for Spotify to refund?
It would usually take between 3-5 working days but if you’d like more info on that we’d recommend reaching out to your bank.
How can I get my money back from an app?
Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund. You’ll get a message that says “Thank you for sharing your concerns.” You’ll then get an email with your refund decision.
How long do refunds take to process?
Tax refund process
| Delivery type | Delivery time (date filed – receipt of tax refund) |
|---|---|
| Source: IRS | |
| E-file with direct deposit | 1-3 weeks |
| Paper file with direct deposit | 3 weeks |
| E-file with refund check in the mail | 6-8 weeks |
Why does Spotify charge twice?
Paying for multiple accounts? You may have accidentally signed up to Premium on a second account. Also, check your family or friends haven’t used your payment info. If they have, they should cancel or change their payment method and reimburse you.
Why did Spotify charge me $16?
The reason why you were charged more could be because: The Student discount has expired and hasn’t been renewed so it reverted to the previous subscription plan you were on. Then, you should renew the discount. Someone has gained access to your account and has changed the plan.
Does Spotify duo charge both accounts?
The person who purchases Duo will receive a single bill every month. Can we only listen at home? You can listen anywhere. Once we’ve verified you live at the same address, you can both use your Spotify accounts anywhere you want, on any device.
How do you stop Spotify Premium?
Cancel your Premium plan any time on your account page. Log into spotify.com/account. Under Your plan, click CHANGE PLAN. Scroll to Spotify Free and click CANCEL PREMIUM.
Is Spotify premium worth?
Is Spotify Premium Worth It? If you use Spotify with any frequency during the month, Spotify Premium is a great investment. For the price of one digital album per month, you get high-quality music, the ability to save music to your phone (which could pay for itself in data charges), and no ads to interrupt.
How do I cancel my Spotify Premium if I can’t log in?
But Spotify makes it rather easy for users to cancel their accounts at any time.
Spotify can still be useful even on the free plan.
- Go to your account page.
- Go to the Your Plan tab.
- Select the Change Plan option.
- Select the Spotify Free option.
- Click on the Cancel Premium option.
- Confirm.
Can you cancel Spotify premium before trial ends?
It’s important to note: cancelling your subscription before your free trial is over won’t end your access to Spotify Premium. Once you switch to Spotify Free, you‘ll still be able to listen to Spotify’s library. However, you‘ll only be able to play music in shuffle mode, with ads.