How do I contact DHgate by phone?
Good Afternoon，Welcome to DHgate Service Center!
- Call： +90 212 296 4569. Mon-Fri 9am to 6pm Turkey Time.
- Email： dhgate@khlglobal.com Mon-Fri 9am to 6pm Turkey Time. service.tr@dhgate.com Mon-Fri 9am to 6pm Beijing Time.
How do I live chat on DHgate?
How do I find a seller on DHgate?
Now You Can Search by Seller ID. We have recently upgrade the search function with which buyers now can narrow your search results by clicking on seller’s name. With this function it will be much easier for you to find products from a certain seller.
How do I complain to DHgate?
How to file a DHgate.com complaint?
- Click on the ‘File DHgate.com complaint‘ button.
- Describe your complaint in detail, and suggest how DHgate.com should resolve it.
- Submit your complaint directly to DHgate.com and mention that you posted your complaint on Complain.biz.
Can I get a refund on DHgate?
Click “Account” on the bottom right corner of your account page. Select “My Orders” If the order status is “Pending Delivery Confirmation” you should see a “Return and Refund” tab. Click it to open a dispute and get a refund for an unwarranted charge.
Are DHgate products fake?
Yes. The platform is real, as evidenced by many real customers who have purchased items on DHgate. But, as with eBay, it’s important to go into the buying process with skepticism and to ask the right questions. DHgate is largely populated by sellers in China who sell items wholesale.
Does DHgate sell fake bags?
Dhgate is known for their replicas. Be it, replica bags, replica shoes, replica sneakers or more. You might find other sites selling a few pieces of replica.
Why are DHgate shoes so cheap?
The super popular sneakers are very cheap on Dhgate because they are affordable replicas. StockX is obviously more expensive when it comes because it’s authentic. StockX is not always cheap even for authentic shoes. Sometimes it’s super expensive because there are sellers who are looking to make a big buck.
Is buying from DHgate illegal?
The DHgate platform handles transactions so that money is exchanged through the site — not directly between buyer and seller — which does add a level of safety and buyer protection. As a large and well-established site, DHgate is a legitimate website, and DHgate is safe with your credit card information.
Can you go to jail for buying fake purses?
Legal Implications – It is illegal to purchase counterfeit goods. Bringing them into the United States may result in civil or criminal penalties. Purchasing counterfeit goods supports criminal activities such as money laundering and trafficking in illegal guns and drugs.
Are replicas fake?
Replicas and fakes are both things which are not original, but these words are used in different contexts. A replica is basically used to indicate a product which is not real but is used for some specific reasons whereas a fake is not just a product. It is used in many contexts.
How does DHGate get away with selling fakes?
Their credit card processing is as secure as one could hope for anywhere and since you’re actually purchasing from individual sellers (“DHGate” does not sell products – people on DHGate sell products, like a wholeseller version of EBay) that’s important: it keeps you from needing to trust the security practices of each
Why does DHGate take so long?
Processing time is the time that sellers need to set things out. If your order is heavy, then it may take longer. But if your product is already in stock, then it will take less time. The DHgate delivery time varies depending on the item’s stock status, DHgate shipping method, and the location of the buyer.