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  • How To

How to contact lifeproof company

Are LifeProof cases lifetime warranty?

Do LifeProof Cases Have a Lifetime Warranty? Unfortunately, there’s no lifetime warranty for LifeProof products. This seems to be an advertising hook. LifeProof warrants products for a period of 12 months.

Who is LifeProof owned by?

San Diego County, California, U.S. LifeProof is a U.S. consumer electronics accessory company headquartered in San Diego, California and acquired in 2013 by OtterBox. The company designs, manufactures, and markets cases that protect smartphone and tablet functionality and condition from water, snow, dirt, and shock.

How do I replace my LifeProof?

To warranty this product, please Contact Us. The product you’ve selected can’t be replaced through our self-service option. To warranty this product, please Contact Us. You are entitled to claim your warranty from your point of purchase.

Does LifeProof case guarantee your phone?

A: TWPP is a limited warranty that is included with your purchase of a LifeProof Case when purchased through select retailers. The TWPP Limited Warranty includes coverage of your electronic device as a consequence of water damage due to a material or workmanship defect of the LifeProof case.

Is LifeProof better than OtterBox?

Lifeproof cases are generally lighter and sleeker, whereas Otterbox cases are sturdier and considered bulkier. Otterbox cases are comparatively less pricey, whereas Lifeproof cases have a more premium price. Lifeproof cases are waterproof, whereas Otterbox cases only provide general dust, scratch, and shock protection.

Will LifeProof send me a new case?

LifeProof reserves the right to send you a replacement LifeProof product that is the same or of a similar style to the LifeProof product you returned under the Limited Warranty or a substitute equivalent to your original LifeProof product that may not be of like kind (depending on availability).

How do I get a new LifeProof case under warranty?

WARRANTY CLAIM PROCESS

To submit a warranty claim, visit https://www.lifeproof.com/en-us/warranty-claim or call 1-888-533-0735.

Is LifeProof owned by OtterBox?

LifeProof, a San Diego maker of waterproof cases for iPhones, iPads and other mobile devices, said today it has been acquired by larger rival OtterBox for an undisclosed price. OtterBox employs 650 worldwide.

How long does it take for LifeProof to send you a new case?

General. Once an order has been submitted, please allow up to 72 hours for it to be processed and shipped (generally orders will ship out sooner than this).

Do you need a receipt for Lifeproof warranty?

yes, you can. you just go on lifeproofs website. click on warrenty info i think and submit a claim. they ask for pics of the damage and the serial number on the inside of the case.

What Lifeproof cases are waterproof?

Lifeproof Fre cases offer complete protection for your phone: the sturdy back cover has a built-in screen protector, so your screen remains free from scratches. In addition, the Lifeproof Fre is waterproof; you use your phone according to Lifeproof for one hour at a depth of 2 meters.

How do I email Lifeproof?

If you would like to know whether we hold any of your personal information, you may request this information by emailing us at privacy@lifeproof.com. If your personally identifiable information changes, you may update it by logging into your online account or by emailing us at privacy@lifeproof.com.

Does LifeProof cover cracked screens?

Both case types are waterproof, drop-proof, shock proof, slim and tough but the biggest difference is that the LifeProof Nuud cases do not include a screen protector. If you are prone to cracked or broken screens the LifeProof Fre is the clear choice for you.

What is the warranty on LifeProof flooring?

The LifeProof vinyl plank flooring comes with a lifetime limited warranty for residential use and a 10-year warranty for commercial use. This warranty covers the following: Factory defects. Water damage.

How do I test my LifeProof case with water?

Test Your Waterproof Lifeproof Case
  1. Fill the sink with water.
  2. Completely submerge your iPhone in the sink of water for 30 minutes. Make sure your phone is somewhere safe where it will not get wet, and not IN the case.
  3. Take the case out of the water after 30 minutes.
  4. Dry off the OUTSIDE only of your case.
  5. Check to make sure the inside is completely dry.

Is LifeProof case good?

Durability. LifeProof cases can withstand shock, water, and dust. Due to this, it is qualified for the Military Standard 810F-516, which observes case resistance to infrequent, non-repetitive shocks. Similarly, OtterBox can repel not only dust but also water and shock.

How do I clean my LifeProof case?

Cleaning The Interior of the LifeProof Case

Open your case and remove your iPhone or Android phone. Next, run warm water into a cup and mix in a small amount of detergent. Pour the mixture over the interior of the LifeProof case.

What phone case will replace your phone if it breaks?

ShieldX2 is so thin and transparent that you’ll hardly Notice it’s there. Plus, it’s incredibly durable with a tempered glass adhesive screen that applies easily and bubble-free. And if your phone breaks while the ShieldX2 case is on it, we’ll replace your phone The next business day for just $40.

Will OtterBox replace my case if it breaks?

Only if you paid for an “Accidental Damage” Geek Squad plan for your phone. Otherwise Best Buy, nor Otter Box will cover a damaged phone, even if it broke inside the case. It’s a preventative measure, but it’s not 100% guaranteed to protect your phone from everything. No, they will not pay for your phone repair.

Will OtterBox fix my phone if it breaks?

Does OtterBox replace a phone if it breaks? No. OtterBox will replace a broken/damaged case, but the warranty does NOT cover any damage to the phone. Some cellular carriers sell ‘accidental damage’ warranties for the phones they sell.
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