How do I contact Groupon UK for a refund?
2 by contacting us at http://www.groupon.co.uk/contact. 5.3 If you cancel your purchase of the Voucher in accordance with this section 5, Groupon will refund you for all payments made as part of your purchase within 14 calendar days from the day on which you informed Groupon about your cancellation.
How do I contact Groupon by phone?
To create a contact group in Android, first open the Contacts app. Then, tap the menu button on the top left of the screen and tap “Create label.” From there, enter the name you want for the group and tap the “OK” button. To add people to the group, tap the “Add Contact” button or plus sign icon.
How do I contact Groupon for a refund?
Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
Does Groupon have a live chat?
Groupon/Customer service chat
How do I complain to Groupon?
Check this helpful FAQ site or call one of three customer service phone numbers 7 days a week 8am-7pm CST: 1-888-664-4482 or 1-877-788-7858 or 1-999-375-5777.
How do I cancel a Groupon order?
How to Cancel an Order
- On mobile or desktop, navigate to Customer Support. Don’t have the mobile app? Download it here.
- Select the order you want to cancel.
- If your order is eligible for self-cancellation, you’ll see an option to Cancel Order.
- Follow the steps provided to complete cancellation.
How do I cancel a Groupon Order UK?
The first thing you need to do is write down your order information and your account details. You should then call the Groupon cancellation team on 0203 808 4223. Inform the team member that you would like to cancel your Groupon order and give them the order and account information necessary.
Can Groupon refuse a refund?
Groupon’s terms of sale say: ‘If a merchant or venue refuses to honour any voucher, Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon “Bucks” for future purchases on the Site.
How long does it take for Groupon to refund my money?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.
Can I get my Groupon Bucks refund?
Unredeemed Local Groupons that are not Final Sale will be eligible for a refund to Groupon Bucks or self-service Trade In through your voucher’s expiration date.
Can I get a refund from Groupon due to coronavirus?
Hundreds of customers have criticised Groupon for refusing to give refunds on orders that it cannot honour. When she reached out to customer service via live chat, a Groupon staff member stated: ‘Unfortunately, as a result of COVID-19, under our policy we are unable to offer a refund to your original form of payment.
How do I return a Groupon order?
If your Groupon Goods Marketplace item is eligible for return, you’ll need to contact the merchant directly. The merchant will initiate your return and send you a return label when available.
What is Groupon Bucks refund?
Groupon Bucks received as a refund of the amount you pay will be added to your account by Groupon. Groupon Bucks received as a refund of the amount you pay do not expire. Groupon Bucks acquired through Groupon gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card.
How do I print a return label on Groupon?
How to Return a Groupon Goods Item
- Go to My Groupons.
- Select View Details next to your order.
- Select Return Package and print your prepaid mailing label. If you don’t see ‘Return Package’, your return may not be eligible.
- Attach the label to your package and ship the item back to Groupon.
How do I redeem an expired Groupon?
Redeeming an Expired Groupon
- Find your expired voucher on your My Groupons page, under Credit Vouchers (on the website) or Expired (on the mobile app).
- The amount you paid for the voucher can still be used at the business toward the purchase of the goods or services originally advertised in the deal.