What should be reported to CQC?
You must notify CQC about abuse or alleged abuse involving a person(s) using your service. This includes where the person(s) is either the victim(s) or the abuser(s), or both.
How do I complain to the CQC?
Reporting concerns to the Care Quality Commission
You can report concerns by: phoning 03000 61 61 61. sending an email to: enquiries@cqc.org.uk. using their online form at: www.cqc.org.uk.
How do I report a safeguarding problem in a care home?
Please call the 24 hour Safeguarding helpline on 0203 373 0440. During office hours please select option 1. Alternatively, you can use our short online form to report suspected abuse or raise a concern and someone from Adult Social Care will call you back.
How do I email CQC?
If you cannot find your invitation, please email enquiries@cqc.org.uk or call 03000 616161 (select option 3).