How to cancel your Shipt account

 

 

About Shipt

Shipt is a grocery and household delivery service, based in Birmingham, AL. Follow one of the 2 guides to learn how to cancel your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

How to Cancel Shipt by Web Chat

 
Step 1. Navigate your internet browser to https://www.shipt.com/
Step 2. Click on “Live Chat”
Step 3. Provide the agent with your account info
Step 4. Click on “Start Chatting”
Step 5. Advise the representative that you want to cancel your account
Step 6. Retain the confirmation information you’re given

How to Cancel Shipt by Web Form

 
Step 1. Navigate your internet browser to https://www.shipt.com/contact/
Step 2. Provide the agent with your account info
Step 3. Retain the confirmation information you’re given
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