How to cancel your Dominion Energy account

About Dominion Energy

Dominion Energy is a utility company offering electricity and natural gas. The company was founded in 1983. The headquarters are located in Richmond, VA. The Chairman and CEO is Thomas Farrell. The CFO is Mark McGettrick. The company is publicly traded and employs over 15,000 people. Dominion Energy services select states within the United States. The states that Dominion Energy is available in are Idaho, North Carolina, Ohio, Utah, Virginia, West Virginia, and Wyoming. The company offers services to residential clients as well as small and large businesses throughout the service areas.

Dominion Energy’s rates vary depending on how much gas and electricity is used. For electricity, there is a base monthly fee of $10.96 per month. In addition to the base fee, it is 11.049 cents per kWh for billing months of June through September. For billing months of October through May, it is $9.557 cents per kWh. The base fuel cost is 2.095 centers per kWh. Gas prices vary.

When starting service, you can register online. You will need your new address, full legal name, social security number, email address, and meter number at the new address (if known). Business customers will have to call Dominion Energy directly to start a new service. A security deposit may be due at the time of new service activation. You will also have to schedule a service day for the technician to come out and set up your new service.

You can cancel your Dominion Energy service by following some required steps. These steps are easy and will ensure that your account is effectively cancelled. We have made an instructional guide for you to follow. Please continue reading for more information.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Account Number
Last 4 digits of Social Security Number

How to Cancel Dominion Energy by Phone (Live Agent)

Step 1. Contact the business at 866-366-4357
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given
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