How to cancel your Big Fish Games account

About Big Fish Games

Big Fish Games is an online gaming platform that includes various games. It features games that can be played on PC, Mac, iPad/iPhone, and Android devices. The company was founded in the early 2000s by Paul Thelan. Big Fish Games is based in Seattle, WA, but also has a regional office in Oakland, CA. The company is owned by Aristocrat Leisure. The game Cooking Craze was awarded “Best Pick Up and Play” game by Google Play in 2017.

The various categories of games are Hidden Objects, Time Management, Matching, Casino, Adventure, Puzzle, Family, Arcade & Action, Card & Board, Strategy, Mahjong, Brain Teaser, Marble Popper, and Word. The website is updated on a daily basis, with games being released on a daily basis. The website also has daily, weekly, and monthly discounts, contests, special offers, and more. You can be notified of the special offers and contests by signing up for the newsletter. Big Fish Games has an online community that has a blog, game walkthroughs, forums, and collections.

With Big Fish Games, prices vary based on the games. Each game has its own pricing. Some games may feature a free sample download, which will allow you to download the game and play for free for a limited amount of time. After the sample has run out, you will be required to purchase the game to continue playing. There are also a variety of free games available on the website as well.

If you would like to cancel Big Fish Games, you can do so by following the cancellation instructions that are included on this page. We have included some detailed step-by-step instructions for you to follow to ensure that you cancel your subscription and delete the games from your device if desired.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Order Number
E-mail Address on account
Password
First 4 Digits of Card
Last 4 digits of Credit Card being charged

How to Cancel Big Fish Games by Web Form

Step 1. Navigate your internet browser to https://bigfishgames.zendesk.com/hc/en-us/requests/new
Step 2. Click on the drop down box
Step 3. By scrolling up, find the option that says “Billing issue”
Step 4. Provide the agent with your account info
Step 5. By scrolling down, find the blue button that says “Submit”
Step 6. Click on the blue button that says “Submit”
Step 7. Retain the confirmation information you’re given

How to Cancel Big Fish Games by Login

Step 1. Navigate your internet browser to https://susi.bigfishgames.com/login?
Step 2. You’ll need to login with email address and password
Step 3. By scrolling down, find “Cancel My Membership”
Step 4. Click on “Cancel My Membership”
Step 5. By scrolling down, find “Cancel Now”
Step 6. Click on “Cancel Now”
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