How to cancel ashley furniture order

Cancellation Policy

All furniture is special ordered from the manufacturer at the time of the sale. A 30% cancellation fee will be charged on cancelled orders. Purchases paid by check will be refunded after 15 working days from date of payment.

The Ashley Furniture Return Policy, states that you will receive your refunds within 7-10 days of returning your product. Once the store is satisfied with the condition of the product, a refund will be initiated. Refunds will be credited to your account directly through which you made the payment.

There are no refunds, exchanges, reselections or service provided on as-is, close out, floor model, final sale, and clearance merchandise. Pick up or delivery of clearance items must be completed within 7 days of your purchase.

Accent Furniture

If your purchase was an Online Purchase you may call 866-436-3393 Monday-Friday 7:00 a.m. to 7:00 p.m. and Saturday 7:00 a.m. – 5:30 p.m.(CT) or Contact Us.

All through its product lines, Ashley uses real wood which has been one of the main reasons Ashley furniture is so expensive. Furthermore, Ashley has intentionally dictated the materials it uses in the production of its furniture which gives you an assurance of the quality.

Material Quality

Ashley Furniture is known for their moderately priced furniture and their wide variety of products. In terms of material quality, there can be some good bargains to be found, but make sure to take a look at what goes into the furniture.

Ashley is the way to go if you’re looking for the low-cost option and don’t put an emphasis on after-sale service. La-Z–Boy is the right choice if you’re looking to make a lasting investment and would like to meet with a degreed interior designer for free.

Walk-in furniture shoppers in our survey reported having the best experience at Stickley and Room & Board. Costco and independent retailers also received high marks overall. Among the worst-rated walk-in stores were Walmart and Ashley Furniture HomeStore.

While IKEA sofas are a great product for someone who is just starting out and has a low budget, the IKEA sofa is a bit lower in quality than a standard Ashley sofa. The materials used to make an IKEA frame are a bit less sturdy than the ones used to make an Ashley sofa.

Couches that have a dense hardwood frame (like maple, walnut or teak) are the most durable. Tightly woven textiles and leather are long-lasting fabric choices.

Ashley and Rooms To Go furniture are great brands. They make the furniture suitable for budget-conscious buyers. Ashley furniture, over the years, has been proven to be superior to Rooms To Go. Ashley furniture is just more durable than Rooms To Go.