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  • How To

How to buy from stockx

Is it safe to buy from StockX?

StockX is a 100% legitimate company.

Can you buy StockX stock?

StockX stock is not yet available to purchase on any exchange.

What payment methods does StockX accept?

What form of payment does StockX accept? Buyers can pay with all major credit cards, PayPal, Apple Pay, Google Pay, Venmo, Alipay, Sofort, or iDEAL payment.

How long does it take to get shoes from StockX?

StockX strives to complete all orders within 7-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner. Shipping times vary depending on how quickly the seller sends the item to us to be authenticated.

What happens if seller never ships StockX?

If something happens and your item can’t be delivered within a reasonable amount of time, we will attempt to find you another one at no additional cost. If we are unable to do so we will provide you with a full refund, which is typically processed in 3-5 business days to the original payment method used.

Why does StockX take so long to ship?

StockX is experiencing delays in shipping and authenticating as well as in payouts for buyers and sellers. The company confirmed on its website that shipments could be delayed for two to three weeks because of high demand and COVID-19 headwinds.

Is goat or StockX better?

Shipping: StockX vs GOAT

GOAT assures that products will typically take between seven to ten business days to be shipped – but the process is much faster sometimes. But in general, StockX seems to offer a better sneaker shopping experience than GOAT. StockX’s order progress feature is more advanced and informative.

How many days does StockX give you to ship?

New release sneakers and streetwear are given 3 business days. Supreme releases are given 5 business days to ship due to the nature of Supreme’s shipping turnaround after a drop. All other items, including sneakers sold after the day or weekend of their original release, will have 2 business days to ship.

Can you return on StockX?

Are returns or exchanges allowed? Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps – including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.

Has anyone sold fake shoes on StockX?

Therefore, it isn’t in StockX’s interest to sell you fakes. Moreover, currently, StockX is the only website where you’re getting actual value in terms of prices. But you don’t see posts of people successfully receiving originals from StockX and that’s because there’s no hype in that.

Does StockX return fake shoes?

StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities)

Can I cancel StockX order?

StockX truly makes an effort to authenticate everything and accept only products in deadstock condition. But with that guarantee comes a lot of rules on how you sell and buy via StockX. This also means that once you order an item on StockX, you can‘t cancel it.

Does StockX have customer service?

You can connect with us on our contact us page or via Chat. Customer Service Hours of Operation are 4 a.m. – 9 p.m. EST, 7 days a week. If Chat is available to you, you will see an icon on the bottom left corner of the StockX Website, for web and mobile web users.
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