How do I edit an order on Groupon?
You can edit or cancel your booking via My Groupons on our website or the mobile app. Just select Edit Reservation next to your deal, and then either select a different date and time or choose Cancel Reservation at the bottom of the screen.
Who delivers for Groupon?
What company delivers for Groupon? They have a list of supported couriers, including FedEx, UPS, USPS, and DHL. They are reliable shipping companies that will make sure that your package arrives at your home with no damages.
Can I cancel my order on Groupon?
Go to Customer Support. Select the order you want to cancel. If your order is eligible for self-service, you’ll see an option to Cancel Order. Follow the steps provided to complete cancellation.
Can I change my Groupon?
How does Groupon deliver?
Goods purchased from Seller by Groupon may be shipped and delivered via one of two available methods: Drop-Ship Services or 3PL-Ship Services.
How long does Groupon take to deliver?
Most Groupon Goods items are delivered in 7–12 working days. Once your item ships, we’ll send you a confirmation email to let you know. Keep in mind: Some orders have different shipment windows; check the Fine Print for the estimated delivery.
How do I communicate with Groupon?
Using Chat and Email. Navigate to https://www.groupon.com/faq. You can’t go to the contact page directly, so you must start by searching the FAQ page to access the options. Sign in to your account so the customer service agents have access to your information and order history.
How do I change my credit card details on Groupon?
Updating or Adding a Payment Method
- Select My Stuff in the top-right corner of the page (make sure you’re signed in).
- Select Account.
- Go to Payment Methods.
- Add or update your details, then select Save.
Does Groupon expire?
The paid value of most Local Groupons never expires. This means that unless the fine print states otherwise, after the promotional value expires, you can still redeem your voucher at the merchant for the amount you paid. Learn more about using expired vouchers here.
What is the email for Groupon?
You can reach us online at privacy@groupon.com. You can reach us via postal mail at the following address: Groupon Inc.
How do I access my Groupon account?
Head to My Groupons on the app or website. Select View Details next to your purchase.
Is Groupon a trusted site?
Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.
How do I refund Groupon?
Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
How do I get a refund from Groupon UK?
How to Request a Refund for an Order
- Go to Contact Us, select the order for which you’d like a refund.
- Select Request a Refund (if available).
- Select your refund reason and confirm your cancellation.
Is Groupon an Australian company?
Since launching in major Australian and New Zealand cities in 2011, Groupon has worked with more than 26,000 merchants and built a current customer base of 3.3 million subscribers who have purchased more than 18 million vouchers. Now that’s a lot of lives we’ve made less boring in just eight years.
Is Groupon Australian?
Several group buying websites — including Scoopon, Spreets, deals.com.au, Cudo, LivingSocial, and Groupon — operate in Australia. … The company’s mission “is to become the world’s biggest online marketplace”, according to the Groupon Australia website.
Do Groupon sell fake goods?
Discount deal website Groupon has been found to be selling fake products online, a BBC Watchdog investigation has revealed. The programme, which aired on 16 November on BBC One, followed a number of complaints from consumers who had bought dodgy products or misleading experiences from the discount marketplace.
Where is Groupon Australia located?
Sydney, NEW SOUTH WALES
Company Description: GROUPON AUSTRALIA PTY LTD is located in Sydney, NEW SOUTH WALES, Australia and is part of the Electronic Shopping and Mail-Order Houses Industry.
How does Groupon Australia work?
Groupon earns its money through a commission it generates on every coupon it sells. Retailers and businesses that offer their goods and services on the site are promised a minimum number of deals that are sold. When that threshold is reached, each deal coupon that is sold earns Groupon a 50% commission.
How do I get a refund from Groupon Australia?
You can request a refund in Groupon credits for any unused Local voucher that hasn’t expired. Credit refunds will be issued to your account and will typically be available within 24 hours. Refunds to your original form of payment may take 5–7 days to reach your payment method.
What is Groupon NZ?
Groupon for all other NZ cities
Groupon is a US-based daily deals site. Instead of selling physical products, this “group-buying” site sells pre-paid vouchers on behalf of other businesses. These can be any types of businesses but are usually service-based businesses such as restaurants and hairdressers.
Where is Groupon based?
600 West Chicago Avenue, Chicago, Illinois
Where is Groupon located? Our headquarters and principal executive offices are located at 600 West Chicago Avenue, Chicago, Illinois 60654.
How long do Groupon refunds take?
Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled ‘Your Refund Has Been Processed.” After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.