CHAPTER ONE
INTRODUCTION
Before the study of psychology perception has been in existence. We study perception to be able to explain our observation of the world around us. We cannot understand the human perception of the world unless we also understand something about the world as a set of physical structure. No amount of physical energies nor physiological structure can teach us perception. The study of perception is primarily psychological. The main aim of psychology was to explain all the possible thought of ideas we have by their origin in the past and present sensory experience.
Perception begins with recognition and this process of recognition is a large part of perception. Technically, a percept is a set of sensations plus the images that the sensory inputs evokes.
It is very important in the study of organizational behavour, the managers perception of his workers, determines the type of motivation and method of communication that will exist in the organization.
Primarily, perception is a visual process which indeed we say that we “see” something, what we actually mean is that we perceive or understand it. As a result of this, employers’ perception of the HND secretarial graduates is indeed the way they see or understand them.
Selection of HND secretarial graduate is vested in the hand of employers / executives in most organizations. The HND secretarial graduates are always subjected to testing, interviewing and other forms of evaluation for purposes of employment or promotion. Sometimes, those who evaluate them have never been secretaries and do not have adequate knowledge of the dept and breadth of secretarial training. These employers use wrong tools in measuring the effectiveness and capabilities of then secretaries and do not know the valid test which will act as an accurate predictor of an effective performance.
Most employers look at HND secretarial graduates as skilled shorthand typist and therefore, design the criteria for their evaluation from that point of view. For example research studies show that in majority of cases of recruitment, speeds in shorthand and typewriting are the only criteria. To them a HND Secretarial graduate does not perform any other function other than taking down dictations in shorthand and transcribing them on the typewriter. The employers are consistent in the use of these