ABSTRACT
From the immemorial, the role of leaders in ensuring excellence organizational performance cannot be emphasized. The need for adequate motivation suitable working environment, compensations efficient communication between employers and employees are important to promoting excellent organization performance. Though studies on motivation and leadership role amongst employees are well studied in financial organization in developed countries, less could be said of in financial organization in developing countries like Nigerian. Therefore, it was important to evaluate leadership and organizational performance in financial intuitions in Nigeria. The evaluation was done through the use of questionnaires with questions tailored towards determining: the relationship between leadership and organizational performance, pattern of leadership and the extent of factors for worker’s low performance and leadership style affected labour management relations and productivity in two selected branches of United Bank for Africa being the study area. After analyzing the result with chi-square, it was concluded that to attain the objectives of business establishment, it was necessary that leadership recognizes the needs of workers, employ appropriate motivational tool such as promotion of staff based on merit and skills, provide suitable working environment and provide an appropriate leadership style that will encourage free flow of information among employee superior officers and other employers.
CHAPTER ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
An organization is a social set up, which has a boundary that separates it from its environment, pursues its own collective goals, and controls its own performance (Kick and Gullet, 1995)., in a formal organization, interactions are rationally coordinated and directed through time on a common basis.
The person at the helm of affairs is usually the leaders.
Kraines (2011) stressed that the word leadership has been used by most discipline: political science, business executives, social workers and educationist. However, there is large disagreement as regards the exact meaning.