Lack of trust
One of the major problems faced by the online trading community is the lack of trust. Most people fear the theft of electronic payment details or not receiving traded items. This is one of the reasons why people prefer to trade physically than online.
Proving a user is right when a complaint is made that the wrong item was sent or the item received was damaged.
Providing a way to return a user’s item if the wrong item was sent or the item was damaged.
·<span>·<span>1.1 PROJECT OVERVIEW
Poor transport/ logistics
To develop a community where people can easily find other people willing to accept their trade with convenience.
· To have a large community, so that users to choose the best offer out of several offers.
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Online trading communities often have forums and chartrooms designed to facilitate communication between the members.
An online trading community provides people with a structured method for trading, bartering, or selling goods and services. These communities often have forums and chartrooms designed to facilitate communication between the members.
Registration/Login System
This system allows new users to register so as to join the online community. After the registration, an email confirmation is sent to the email address provided where verification by email is required. The Login identifies and authenticates the user through the credentials provided by the user i.e. it allows registered user to login. After a user is logged in, the user can add any item for trading to the website. After login, the logout system allows the user to logout to prevent unauthorized access to a users account.
Username and password recovery
Forgotten username or password can be recovered through this system. The username or temporary password will be sent to the users email address.
Messaging system
This system is designed to facilitate communication between traders. A user that needs more information about a product can easily send a message to request for more information. Users can also check received and sent messages.
Multi-level User Authorization system
User groups allow you to control how registered users interact with the site. A page on the site can be restricted to one or more groups. It permits simultaneous access by users with different security clearances and prevents users from obtaining access to information for which they lack authorization, this grants different users with different access levels i.e. an anonymous (someone not logged on) user or a logged on user who is not a member of a group a page is restricted to, will be denied access to the page.
Content Management System (CMS)
The content management system is included in the admin area, it allows an administrator with little or no knowledge of web programming languages or markup languages add new categories and easily edit categories.
Report Module
Even after the moderator has approved a product the owner can edit the product to provide false information. If a customer notices this the product can be reported.
Feedback system
Incorporating customer feedback is an effective approach in building confidence and trust to new customers. This system allows a user leave a positive, neutral or negative feedback plus a short comment after a trade. Positive feedback from other users will increase the level of trust among new customers.
1.2 PROBLEM STATEMENT