CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND
OF THE STUDY
Online
Air Ticketing is a kind of user assistance where customers can book tickets for
flight online. This is an easy method which saves a lot of time. Airline Reservation
Systems were first introduced in the late 1950s as relatively simple standalone
systems to control flight inventory, maintain flight schedules, seat
assignments and aircraft loading. The modern Airline Reservation System is
comprehensive suite of products to provide a system that assists with a variety
of airline management tasks and service customer needs from the time of initial
reservation through completion of the flight.
One of the most common modes of travel is traveling by air. Customers
who wish to travel by air nowadays have a wide variety of airlines, and a range
of timings to choose from. Nowadays competition is so fierce between airlines
that there are lot of discounts and a lot of luxuries given to customers that
will give an edge to that particular airline.The World Wide Web has become
tremendously popular over the last four years, and currently most of the
airlines have made provision for online reservation of their flights.The
Internet has become a major resource for people looking for making reservations
online without the hassle of meeting travel agents (Wikipedia, 2010.)
Reservation
is the written record or promise of an arrangement by which accommodations are secured in advance (WordWeb 5.1, WordNet
Database.)
Airline Reservation Systems (ARS)
used to be standalone systems. Each airline had its ownsystem, disconnected
from other airlines or ticket agents, and usable only by a designatednumber of
airline employees. Travel agents in the 1970s pushed for access to the
airlines’systems. Today, air travel information is linked, stored, and
retrieved by a network ofComputer Reservations Systems (CRS), accessible by
multiple airlines and travel agents. Theglobal distribution system (GDS) makes
for an even larger web of airline information, notonly merging the buying and
selling of tickets for multiple airlines, but also making thesystems accessible
to consumers directly. GDS portals and gateways on the Web allowconsumers to
purchase tickets directly, select seats, and even book hotels and cars rental (Winston,
Clifford 1995.)
1.2 STATEMENT
OF PROBLEM
The
existing aero airline reservation system has the following shortcomings
associated with it.
·
Customers are not able to make
cancellations after making reservation in an event were they are not able to
travel again.
·
The airline sites do not allow customers
to view price chart.
·
No access to aircraft maintenance
reports to ease passenger fears as regards to air travel and its disasters.
1.3 OBJECTIVES
OF THE STUDY
The
objective of this study is to develop software that will:-
·
Provide an option that will enable a
passenger(s) to cancel his/her flight due to whim or impulse.
·
Provide an option where passengers can
view price chart.
·
Have access to aircraft maintenance
reports to ease passenger fears as regards to air travel and its disasters.
1.4 SCOPE
OF THE STUDY
This project is narrowed down to
local flights only. It does not make provision for International flights. This system is unable to support
huge international flights for all countries.
1.5 SIGNIFICANCE
OF THE STUDY
This project work is so significance
in the sense that:-
·
It reduces influx of passengers going to
aero booking office to make manual booking.
·
It reduces the amount of carbon dioxide
spewing to the environment as much as atmosphere.
·
It decongests road traffic.
1.6 LIMITATION
OF THE STUDY
In
the course of writing this seminar, they were some limitations, they include:
·
Time constraints
·
Financial constraints
·
Lack of materials.
1.7 DEFINITION OF TERMS
During the course of writing this seminar work, some words that
need explanation are as follows:
§ ARS
– Airline Reservation System
§ GDS –
Global Distribution Systems
§ Flight
– This refers to a one-way trip made by an aircraft from a particular
destination at a particular time on a particular weekday.
§ FlightNumber
– This uniquely identifies a flight.
§ Administrator
– Refers to an authorized official of the airline who has the authority to
change and update the databases of the ARS.
§ Reservation
– The written record or promise of an arrangement by which accommodations are secured in advance. (WordWeb 5.1, WordNet
Database).
§ System
– This is any collection of component elements that work together to perform
atask.
§ Module –One
of a set of separate parts which, when combined, form a complete whole.